Summary of C9600hdn

  • Page 1

    1 computer communication problems additional okilan ® 510w troubleshooting computer communication problems basic: of the computers connected to the same network, some can communicate and some cannot. Possible cause suggested solution(s) the setup of the wireless computer in the ad-hoc mode is incorr...

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    2 computer communication problems application/utility problems: some computers can and some cannot communicate with the printer in an application/utility operating on the same computer. Ad-hoc mode: the wireless connection is unsuccessful with specific wireless computers, even with the same wireless...

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    3 computer communication problems wireless computer failure. Communicate wirelessly in ad-hoc mode with another wireless computer to check that it is communicating normally. If the phenomenon occurs even on non-c9600 equipment, there is likely a problem with the wireless computer itself. Defect or t...

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    4 printer communication problems printer communication problems basic: with mutliple printers connected to the same wireless network, some can and some cannot communicate. Possible cause suggested solution(s) the wireless lan setting and network settings of the printer(s) that cannot communicate are...

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    5 printer communication problems ip address/dhcp: dhcp is active and the printer has failed to obtain an ip address. Or, the printer is operating with an ip address other than the ip address allocated by the dhcp server. Note: an ip address is normally not allocated by the dhcp server for the ad-hoc...

  • Page 6: Access Point Problems

    6 access point problems access point problems basic: wireless communication is unsuccessful through specific access points with the same wireless lan settings. There are no problems with wireless communication when it is through other access points. Possible cause suggested solution(s) the lan cable...

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    7 access point problems defect or type related characteristic of the access point. • search for similar phenomena—for example on the vendor home page for the access point—and implement the remedy indicated there. • update the access point firmware to the latest version. • replace the access point wi...

  • Page 8: Wireless Connection Problems

    8 wireless connection problems wireless connection problems basic: the wireless connection cannot be made: sometimes it communicates and sometimes it does not. The communication speed is extremely slow. Possible cause suggested solution(s) the access point/wireless computer power is off. Make sure t...

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    9 wireless connection problems the same channel is being used. • infrastructure mode: change the channel setting of the access point. • ad-hoc mode: change the channel setting of both the wireless computer and printer to a one 5 channels removed from the channel being used elsewhere. Radio waves of ...

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    10 wireless connection problems open mode: wireless connection fails in the open mode, though there are no radio wave problems. Possible cause suggested solutio(s) the ssid setting of the printer is incorrect. Check the access point/wireless computer settings and set the correct ssid on the printer....

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    11 wireless connection problems shared key mode: connection fails when set for the shared key mode, even though there are no problems with wireless communication in the open mode. Possible cause suggested solution(s) the access point/wireless computer setting is incorrect. Check the access point/wir...

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    12 wireless connection problems wpa-psk mode: the wireless nic can communicate in the mpa-psk wireless mode, but the communication is sometimes interrupted. Communication is not interrupted in the open mode. Eap wireless mode: the wireless nic can communicate in the eap wireless mode, but the commun...

  • Page 13: Eap Authentication Failure

    13 eap authentication failure eap authentication failure certificate import fails: an error occurs when importing client certificates for eap authentication and the import fails. Possible cause suggested solution(s) the client certificate file format is incorrect. Redistribute the client certificate...

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    14 eap authentication failure authentication failure in eap mode: authentication fails when set to the eap mode, even though there are no problems with wireless communication in the open or wpa-psk modes. • a log indicating the authentication errors is recorded in the radius server log. • 'fail (eap...

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    15 eap authentication failure the authentication methods between the printer and the access point do not coincide. Check the eap method supported by the access point and check whether it supports eap-tls. The encryption methods between the printer and the access point do not coincide. Change the enc...