Xerox 7142 Service Manual - page 253
RJ-901C/RJ-900C Maintenance Manual
9 Troubleshooting
9-9
4
Media cut error Even though
cutting
operation is
performed,
media is not cut
off.
1. Does media dust
accumulate in cutter
groove?
Remove accumulated
media dust along
groove.
Operation
Manual
2. Is cutter cap
securely installed?
Reinstall cutter cap
securely.
Operation
Manual
3. Check cutter sliding
up/down operation.
When setting cutter,
lower cutter with
finger and check
that cutter rises to
upper end only by
spring force.
•
When it does not
rise:
Refer to action in
check item No. 4.
•
When it rises:
Refer to action in
check item No. 5.
-
4. When setting cutter
after removing
cutter spring, does
cutter lower to
lower end by its
own weight?
•
When it lowers:
Cutter spring may
be defective.
Replace cutter
spring referring to
exploded views.
•
When it does not
lower:
Cutter may be
defective. Replace
cutter.
"4.6.2
Replacing
Cutter
Holder
Assembly"
p.4-41
5. Check if solenoid
goes up/down from
"Life: Cutter" of
self-diagnosis
function.
a) Goes up/down:
Check the position
where cutter goes
down to cutter
groove.
•
OK:
Cutter has reached
the end of life or be
damaged. Replace
cutter with new one.
•
NG:
Adjust cutter holder
position.
Operation
Manual
"4.6.2
Replacing
Cutter
Holder
Assembly"
p.4-41
Table 9-3 Symptoms and Check Items for Errors with Message(Continued)
No.
Message
Event/
symptom
Check item
Action
Reference