Xerox 7142 Service Manual - page 314

9 Troubleshooting

RJ-901C/RJ-900C 　 Maintenance Manual

9-70

4

Media jams due to poor 

cutting operation.

1. Is cutter cap on upper 

side of cutter set 

securely?

Remount cutter cap.

"4.6.2 

Replacing 

Cutter Holder 

Assembly" 

p.4-41

2. Does cutter move up 

and down smoothly?

•

Remount cutter spring.

•

Remove foreign objects, 

if any.

"4.6.2 

Replacing 

Cutter Holder 

Assembly" 

p.4-41

3. Are there any foreign 

objects attached on 

cutter groove and 

surface of media guide 

L?

Remove foreign objects.

-

4. Are media guide L 

cutter groove and 

cutter blade parallel?

Perform adjustment.

"7.9 Cutter 

Holder Height 

Adjustment" 

p.7-29

5

Media cannot be cut off 

in spite of normal 

cutting operation.

1. Is media guide surface 

cleaned on a daily 

basis?

Clean media guide surface.

Operation 

Manual

2. Media guide L or 

media may have static 

electricity.

•

Perform grounding 

correctly.

•

Check humidity of 

operation environment 

and set it within 

specified operation 

environmental 

conditions.

Operation 

Manual

Table 9-13  Symptoms, Check Items, and Actions for Media Cutting Problems(Continued)

No.

Event/symptom

Check item

Action

Reference