C-Nav 2050M User Manual - page 28
C-Nav2050 User Guide
Contact Information
If you have a problem and cannot find the information
you need during the installation or operation of a C-Nav
GPS product, contact:
C-Nav Support
:
Phone:
+1 337 210 0000 (24/7 support)
Fax:
+1 337 261 0192
Phones are answered 24 hours, 7 days a week, with
on-call technical support engineers available.
E-mail:
cnav.support@cnavgps.com
Web:
http://www.cnavgps.com/
C-Nav Technical Support normal operational hours are
7am to 5pm, Monday through Friday Central US
Standard Time. In addition, our regional offices can
provide first line support for the C-Nav GPS System.
To expedite the support process, please have following
information available:
1. The product type and model number(s)
2. The Serial number(s)
3. The software or firmware version number(s)
4. The LAT/LON position of operation
5. Your specific question or problem.
Please provide detailed background information, such
as the configuration of your system, receiver
parameters during operation, and the exact type, make,
and configuration of your computer and navigation
software in use.
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