EZ Call a Matic User Manual - page 18
Hence, if the SMDR pattern is not known or does not fit the pre-defined PBX types, enable the ruler line
and make a few calls. From the print out, determine the starting columns and field lengths of the
different fields in the call record and enter them in the user defined SMDR pattern.
If USER DEFINED option is selected, the details must be entered (starting column and field lengths).
Once the User Defined type has been defined, the entered values will be prompted the next time. If
any of the above fields are to be ignored, enter 0000 for that field. The fields that need to be defined
are:
DATE
TIME
DURATION
EXTENSION
CALLED NO
TRUNK ID
AC.CODE
DURATION TYPE
hh:mm / hh:mm:ss
mmm.m
mmmss
sssss
Hmmts
Start / End time
For each of the above fields, the column numbers and field lengths of all the fields of the call
record are to be entered. The System prompts the field name and expects a 4-digit number, giving
the starting column number of the field in the call record (a 2-digit number), followed by the field
length (a 2 digit number) e.g. 2805 etc.
The call records stored in the memory after processing the incoming records have a predefined
format. The length for each of the fields in the processed record has a maximum limit and hence,
even if you define a larger field length in the SMDR format, it would be truncated. However, if you
define a smaller field length, only that many digits would be taken.
For example, the 'Extn' field has a 4 digit maximum limit and hence, even if you define a 5-digit
extension field, only four digits would be taken starting from the column number specified by you.
However, if you define a smaller field length, only that many digits would be taken.
The DURATION, EXTENSION and CALLED NUMBER fields in the incoming SMDR are validated for
correctness in all incoming call records. If any of these fields contain invalid characters, the record
would be treated as a NON-CALL record.
The DATE and TIME fields are also validated. However, if either one or both of them are invalid, the
current date and time from the real-time clock in the unit is automatically inserted into the call
record.
No validation is done for the TRUNK and AC.CODE fields.
Once the USER DEFINED SMDR is defined fully, you have the option of disabling the RULER LINE
printing. If this is not disabled, the unit will continue to be in a raw data pass through mode, where
it will print the ruler line and then the call record as received from the PBX.
While processing the calls, the Call-A-Matic automatically takes care of the following :
ALTERNATE CARRIER CALLS 10xxx or 101xxxx
RIGHT-JUSTIFIED CALLED NUMBERS
DASHES SEPARATING THE AREACODE AND EXCHANGES
CallAMatic