EZ Call a Matic User Manual - page 42

Error Messages

Whenever an error or a wrong operation takes place, the system prompts with an error 

message.  The list of these error messages and their explanations are given below:

This message appears whenever you press the BLUE key but there is no help message for that 

program or when you scroll through the available help messages till the end.  Press [ENTER] key to 

return to your original message prompt.

This message appears under the 'parameter-programming mode', whenever you enter a program 

number, which does not exist.  Press [ENTER] to return to normal operation.

This message appears whenever a non-existent password is used to enter the programming mode 

or the 'Audit reports'.   Press [ENTER]  return to normal processing

This message appears whenever a 4-digit password is used to gain access to the parameter 

programming, since only 5 or 6 digit password users have access to these programs.

The system has a separately allocated memory area to store all the checked in room numbers .   

Normally, a maximum of 256 room numbers may be stored along with their credit limits and total 

accumulated charges.  However, if this number is exceeded, new rooms cannot be stored without 

deleting some rooms under the 'Check-out' report.

However, the calls will get stored for these new room numbers even if you do not delete any 

rooms to free the memory space.  But these calls and these room numbers will not appear in the 

Audit report and Checked-In room report but will appear in all the other reports and the extension 

report with the 'all' option.

The next few messages given below should not appear during normal mode of operation.  If 

they do appear, this would be suggestive of a malfunction or some memory corruption due to 

voltage fluctuation etc.  It is advisable to check all other parameters also if any of these 

messages appear due to any reason.  Also make a note of any special conditions that may have 

triggered this fault occurrence and notify the supplier if this occurs frequently.

This error message will appear only when some hardware changes have been made - like adding 

or removing memory banks.

This message appears, normally when the unit is powered on after a long period of disuse, if the 

serial port parameters or the SMDR parameters are corrupted.

The parameters stored in the EEPROM are downloaded into normal memory and the serial port & 

SMDR are programmed accordingly.

This message will appear when the system is first powered on after a long period of disuse - like 

when the system is first installed at a site etc.

Sometimes, when there are frequent power failures for brief periods, there is a very small chance 

that the power on/off surges on the mains line may corrupt the memory.  But for such severe 

fluctuations, the normal power failures should not affect the system memory.

If such a memory corruption takes place, all the calls stored earlier will be lost.  However, all the 

program parameters, charges etc.  will be restored from the non-volatile memory.

Call—A—Matic