Lantronix MPS1-2 Installation Manual - A - Contact Information
Contact Information
A - 1
A - Contact Information
If you are experiencing an error that is not listed in the Troubleshooting appendix or if you
are unable to Þx the error, contact your dealer or Lantronix Technical Support at
(800) 422-7044 or (949) 453-3990. Technical Support is also available via Internet email
at support@lantronix.com.
When you report a problem, please provide the following information:
¥ Your name, and your company name, address, and phone number
¥ Lantronix server model number
¥ Lantronix server serial number
¥ Software version (use the Show Server command to display)
¥ Network conÞguration, including the information from a Netstat
command
¥ Description of the problem
¥ Debug report (stack dump), if applicable
¥ Status of the unit when the problem occurred (please try to include
information on user and network activity at the time of the problem)