Lantronix MPS1-2 Installation Manual - B.2 Printing Problems

Troubleshooting

B - 2

B.2 Printing Problems

Table B-2:  

General Printing Problems 

Area to Check

Explanation

Physical connection

To test a non-PostScript printer use the Test Port 1 Count 

100

 command. This command will send 100 lines of test 

data out the parallel port. 

Service characteristics

Use the Show Service Local Characteristics command 

from the ServerÕs Local> prompt to see if the desired 

service is available and to verify that the appropriate 

protocols are enabled on the service. 

The IP address

The IP address must be unique on the network. Many 

problems will occur when there are duplicate IP 

addresses on the network.

Queue Status and Port counters

Use the Monitor Queue command to ensure queue 

entries appear in the job list. If an entry does not appear, 

refer to the appropriate host section in this Appendix. 

Use the Monitor Port 1 Counters command to verify 

that the counter is incrementing with each job. If it is not, 

verify the connection between the Server and the printer.