3Com OfficeConnect User Manual - 3Com Corporation
3Com Corporation
L
IFETIME
L
IMITED
W
ARRANTY
The duration of the warranty for the OfficeConnect Switch 140M
(3C16731), is lifetime, excluding the power supply which has one (1) year
warranty.
Advance hardware exchange is available during the first year from your
date of purchase in accordance with 3Com’s standard terms and
conditions for such service. After the first year, the warranty reverts to
3Com’s standard lifetime limited warranty.
To qualify for the lifetime limited warranty and the advance hardware
exchange, you must submit the appropriate product warranty
registration card to 3Com, otherwise this product will be warranted for a
period of one (1) year without advance hardware exchange.
H
ARDWARE
3Com warrants its hardware products to be free from defects in workmanship
and materials, under normal use and service, for the following lengths of time
from the date of purchase from 3Com or its Authorized Reseller:
If a product does not operate as warranted above during the applicable warranty
period, 3Com shall, at its option and expense, repair the defective product or
part, deliver to Customer an equivalent product or part to replace the defective
item, or refund to Customer the purchase price paid for the defective product. All
products that are replaced will become the property of 3Com. Replacement
products may be new or reconditioned. Any replaced or repaired product or part
has a ninety (90) day warranty or the remainder of the initial warranty period,
whichever is longer.
3Com shall not be responsible for any software, firmware, information, or
memory data of Customer contained in, stored on, or integrated with any
products returned to 3Com for repair, whether under warranty or not.
S
OFTWARE
3Com warrants that the software programs licensed from it will perform in
substantial conformance to the program specifications therefor for a period of
ninety (90) days from the date of purchase from 3Com or its Authorized Reseller.
3Com warrants the media containing software against failure during the warranty
period. No updates are provided. 3Com’s sole obligation with respect to this
express warranty shall be (at 3Com’s discretion) to refund the purchase price paid
by Customer for any defective software products, or to replace any defective
media with software which substantially conforms to 3Com’s applicable published
specifications. Customer assumes responsibility for the selection of the
appropriate applications program and associated reference materials. 3Com
makes no warranty or representation that its software products will work in
combination with any hardware or applications software products provided by
third-parties, that the operation of the software products will be uninterrupted or
error free, or that all defects in the software products will be corrected. For any
third-party products listed in the 3Com software product documentation or
specifications as being compatible, 3Com will make reasonable efforts to provide
compatibility, except where the noncompatibility is caused by a “bug” or defect
in the third-party’s product.
S
TANDARD
W
ARRANTY
S
ERVICE
Standard warranty service for hardware products may be obtained by delivering
the defective product, accompanied by a copy of the dated proof of purchase, to
3Com’s Corporate Service Center or to an Authorized 3Com Service Center
during the applicable warranty period. Standard warranty service for software
products may be obtained by telephoning 3Com’s Corporate Service Center or an
Authorized 3Com Service Center, within the warranty period. Products returned
to 3Com’s Corporate Service Center must be pre-authorized by 3Com with a
Return Material Authorization (RMA) number marked on the outside of the
package, and sent prepaid, insured, and packaged appropriately for safe
shipment. The repaired or replaced item will be shipped to Customer, at 3Com’s
expense, not later than thirty (30) days after receipt of the defective product by
3Com.
Network adapters
Lifetime
Other hardware products (unless otherwise specified above)
1 year
Spare parts and spare kits
90 days