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NEC Univerge SV8100 Configuration Manual - Preface

Other manuals for Univerge SV8100: Service Information Bulletin, Description, User Manual, User Manual, Quick Start User Manual, User Manual, Information Sheet, User Manual, System Specifications, User Manual, User Manual, Quick Reference Manual, Quick Reference Manual, Programming Manual, General Description Manual, User Manual, System Maintenance Manual, User Manual, Features And Specifications Manual, Quick Manual, Features And Specifications Manual, Features And Specifications Manual, Features And Specifications Manual, Features And Specifications Manual, Features And Specifications Manual, Features And Specifications Manual, User Manual, Installation Manual, Installation Manual, Reference Manual, User Manual, System Hardware Manual, Reference sheet, Reference Sheet, Quick Start & Reference Manual, System Configuration Manual, User Manual, User Manual, Programming Manual, Administrator's Manual, User Manual, Quick Reference Manual, Quick Reference Manual, User Manual, User Manual, System Hardware Manual, Installation Manual, Condensed User's Manual, Installation Manual, Quick Reference Manual, System Hardware Manual, User Manual, Installation Manual, Administration Manual, Quick Reference Manual, System Hardware Manual, Features & Specifications Manual, Adminstrators Manual, System Hardware Manual, Programming Manual, Applications, System Hardware Manual, User Manual, Installation Manual, Reference Sheet

Summary of Univerge SV8100

  • Page 1

    Configuration guide issue 2.00

  • Page 3

    Nec unified solutions reserves the right to change the specifications, functions, or features at any time without notice. Nec unified solutions has prepared this document for use by its employees and customers. The information contained herein is the property of nec unified solutionsand shall not be...

  • Page 5: Preface

    Preface g eneral i nformation the univerge sv8100 system is a feature-rich key system that provides over 170 features including computer telephony integration, automatic call distribution, uniform call distribution, isdn-bri voice trunks, isdn-pri voice trunks, ip telephony, voice over internet prot...

  • Page 6

    Chapter 5 – hardware specifications this chapter provides requirements and specifications relating to the system hardware. This chapter is helpful to those that install the system. S upporting d ocuments univerge sv8100 features and specifications manual this manual provides detailed information con...

  • Page 7: Regulatory

    Configuration guide r-1 hearing aid compatibility nec multiline terminals and nec single line telephones that are provided for this system are hearing aid compatible. The manufacturer of other single line telephones for use with the system must provide notice of hearing aid compatibility to comply w...

  • Page 8

    Issue 2.00 univerge sv8100 r-2 regulatory the sv8100 cd-cp00 provides memory backup for approximately three years. The lithium battery should be replaced every two years. Important safeguards for battery disposal do not place used batteries in your regular trash! The product you purchased contains l...

  • Page 9

    Univerge sv8100 issue 2.00 configuration guide r-3 product package labeling contains nickel-cadmium battery. Battery must be recycled or disposed of properly. Must not be disposed of in municipal waste. Contains sealed lead battery. Battery must be recycled. Must not be disposed of in municipal wast...

  • Page 10

    Issue 2.00 univerge sv8100 r-4 regulatory european union information notice to the user the system described in this manual is intended to be connected to analog and digital networks and supports a wide range of peripheral equipment. The following interfaces are available for connection to public an...

  • Page 11

    Univerge sv8100 issue 2.00 configuration guide r-5 product disposal information for countries in the european union the symbol depicted here has been affixed to your product to inform you that electrical and electronic products should not be disposed of as municipal waste. Electrical and electronic ...

  • Page 12: - - Notes - -

    Issue 2.00 univerge sv8100 r-6 regulatory - - notes - -.

  • Page 13: Chapter 2   Features

    Configuration guide i ___________________________________________________________________________________ ___________________________________________________________________________________ table of contents chapter 1 introduction to univerge sv8100 section 1 system overview ...........................

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    Issue 2.00 univerge sv8100 ___________________________________________________________________________________ ii table of contents ___________________________________________________________________________________ section 2 programming .................................................................

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    Univerge sv8100 issue 2.00 configuration guide - iii ___________________________________________________________________________________ ___________________________________________________________________________________ configuration guide iii _______________________________________________________...

  • Page 16

    Issue 2.00 univerge sv8100 ___________________________________________________________________________________ iv table of contents ___________________________________________________________________________________ 2.7 number of nodes ...................................................................

  • Page 17

    Configuration guide v ___________________________________________________________________________________ ___________________________________________________________________________________ list of figures figure 1-1 univerge sv8100 chs2u gw chassis .....................................................

  • Page 18

    Issue 2.00 univerge sv8100 ___________________________________________________________________________________ vi list of figures ___________________________________________________________________________________.

  • Page 19

    Configuration guide vii ___________________________________________________________________________________ ___________________________________________________________________________________ list of tables table r-1 battery types and quantities for chassis and blades ..................................

  • Page 20

    Issue 2.00 univerge sv8100 ___________________________________________________________________________________ viii list of tables ___________________________________________________________________________________ table 5-10 sv8100 weights and dimensions ...............................................

  • Page 21: Univerge Sv8100 C

    Configuration guide 1 - 1 chapter 1 introduction to univerge sv8100 s ection 1 s ystem o verview univerge sv8100 is an nec ip system that offers tdm capability, at a competitive price. Univerge sv8100 keeps a majority of the existing features of previous nec systems with newly added features as well...

  • Page 22

    Issue 2.00 univerge sv8100 1 - 2 introduction to univerge sv8100 the univerge sv8100 chs2u chassis is a compact 19” module that has six slots and one psu. One chassis supports a maximum of 80 station ports/40 analog trunks. The system can be expanded to 368 station ports/184 trunks by adding three c...

  • Page 23

    Univerge sv8100 issue 2.00 configuration guide 1 - 3 table 1-1 sv8100 maximum system capacities – trunks/ports/channels number of: 9.5” chassis 19” chassis system maximum x 1 (cpu + 2 slots) x 1 (6 slots) x 2 (12 slots) x 3 (18 slots) x4 (24 slots) number of timeslots q 1 pcm 55 111 222 333 444 444 ...

  • Page 24: Sv8100 D

    Issue 2.00 univerge sv8100 1 - 4 introduction to univerge sv8100 s ection 3 sv8100 d igital and ip m ultiline t elephone l ine u p 3.1 modular design the univerge sv8100 offers an exciting line up of modular telephones. This modular design allows the telephones to be upgraded and customized. Optiona...

  • Page 25

    Univerge sv8100 issue 2.00 configuration guide 1 - 5 3.2 digital and ip telephones the univerge sv8100 system offers a variety of digital and ip multiline telephones that are compatible with the system. All telephone models are offered in both black and white. 3.2.1 digital telephones the digital te...

  • Page 26

    Issue 2.00 univerge sv8100 1 - 6 introduction to univerge sv8100 3.2.2 ip telephones the ip telephones offer three terminal types in its line up: economy, value, and sophisticated. R economy telephones – the value telephones are offered in a 6-button with display and a 2-button non-display model. Th...

  • Page 27

    Univerge sv8100 issue 2.00 configuration guide 1 - 7 r ip sophisticated telephones – the feature that sets this telephone apart as the flagship model is the large colour touch panel lcd. The 10-key dial pad is backlit for easy viewing. The telephone supports full-duplex handsfree operation and pstn ...

  • Page 28

    Issue 2.00 univerge sv8100 1 - 8 introduction to univerge sv8100 3.2.3 terminal category reference table 1-2 terminal category reference chart (dt300/dt700) on page 1-8 provides a quick reference of the dt300/dt700 terminals. Table 1-2 terminal category reference chart (dt300/dt700) series name equi...

  • Page 29

    Univerge sv8100 issue 2.00 configuration guide 1 - 9 dt 700 series ip terminals dt 710 (economy) itl-2-( ) itl-6d-( ) 3 3 economical terminal providing access to basic telephony and messaging service fully functional keypad providing standard business functions such as hold, transfer, speaker, micro...

  • Page 30

    Issue 2.00 univerge sv8100 1 - 10 introduction to univerge sv8100 3.2.4 upgradeable telephone options the following charts provide a quick overview of the upgrade options available with the univerge sv8100 telephones. Wireless handset c124 3 — sip dect g955 3 — sip dect table 1-2 terminal category r...

  • Page 31

    Univerge sv8100 issue 2.00 configuration guide 1 - 11 digital apr: analog port adapter with ringer 3 n/a desi-less lk/lcd unit 3 (except 8ld-1 unit) n/a backlit lcd 3 (except 8ld-1 unit) n/a ip desi-less lk/lcd unit n/a (built in) 3 n/a n/a table 1-3 connectivity of options (continued) terminal opti...

  • Page 32

    Issue 2.00 univerge sv8100 1 - 12 introduction to univerge sv8100 3.3 equipment and applications overview the primary target of the univerge sv8100 system is the small to medium-sized business. As such, it supports a number of robust applications and additional equipment that add value to the system...

  • Page 33

    Univerge sv8100 issue 2.00 configuration guide 1 - 13 figure 1-4 system configuration example external speaker single line telephone automatic call distribution pc programming station message detail recording (smdr) facsimile answering machine external speakerphone headset dss console co/pbx/centrex...

  • Page 34

    Issue 2.00 univerge sv8100 1 - 14 introduction to univerge sv8100 this page intentionally left blank.

  • Page 35: Features

    Configuration guide 2 - 1 chapter 2 features s ection 1 o verview this chapter provides a feature comparison list, which compares the ipk ii and univerge sv8100 feature names. The remainder of the chapter provides a list of all univerge sv8100 features and a brief description. For a more detailed de...

  • Page 36

    Issue 2.00 univerge sv8100 2 - 2 features alarm reports the univerge sv8100 system logs various errors and reports information about the operation that can be used to determine the cause of a problem. The system can indicate several errors on the multiline telephone display, output to a usb stick on...

  • Page 37

    Univerge sv8100 issue 2.00 configuration guide 2 - 3 answer key multiline terminals have an answer key with an led that flashes when the multiline terminal user receives an incoming co/pbx, tie/did transfer, or co/pbx transfer call. When multiple calls are received, the answer key is used to pick up...

  • Page 38

    Issue 2.00 univerge sv8100 2 - 4 features automatic route selection automatic route selection (ars) provides call routing and call restriction based on the digits a user dials. Ars gives the system the most cost-effective use of the connected long distance carriers. Ars is an on-line call routing pr...

  • Page 39

    Univerge sv8100 issue 2.00 configuration guide 2 - 5 battery backup – system memory the battery on the cd-cp00 retains the clock/calendar and last number redial (lnr) buffers for each station when the cd-cp00 encounters a power loss. With a fully charged battery, the settings are retained for approx...

  • Page 40

    Issue 2.00 univerge sv8100 2 - 6 features call forwarding when busy or unanswered calls to the extension forward when busy or unanswered. Call forwarding – centrex when using pbx/centrex trunks, calls to the extension perform a centrex transfer using immediate, busy, and no answer forwarding. Call f...

  • Page 41

    Univerge sv8100 issue 2.00 configuration guide 2 - 7 personal answering machine emulation allows the extension to emulate an answering machine. Refer to sv8100 inmail for more information. Call forwarding reroutes calls ringing an extension, including calls transferred from another extension. Call f...

  • Page 42

    Issue 2.00 univerge sv8100 2 - 8 features call redirect call redirect allows a multiline terminal user to transfer a call to a predefined destination (such as an operator, voice mail, or another extension) without answering the call. This can be useful if you are on a call and another rings in to yo...

  • Page 43

    Univerge sv8100 issue 2.00 configuration guide 2 - 9 call waiting/camp-on with call waiting, an extension user may call a busy extension and wait in line (camp-on) without hanging up. When the user camps-on, the system signals the busy extension with two beeps indicating the waiting call. The call g...

  • Page 44

    Issue 2.00 univerge sv8100 2 - 10 features dial a code for trunk group routing or ars (9) dial an alternate trunk route access code (which you must define) press or use a speed dial bin there are 200 available trunks. Class of service class of service (cos) sets various features and dialing options ...

  • Page 45

    Univerge sv8100 issue 2.00 configuration guide 2 - 11 co message waiting indication this feature provides a message waiting indication when voice mail from the central office is used. The co provides this feature using visual message waiting indication (vmwi) standards. Visual message waiting indica...

  • Page 46

    Issue 2.00 univerge sv8100 2 - 12 features dial block can also be set by using the supervisor access code. If dial block is set by an extension user, the supervisor cannot release it. If dial block is set using the supervisor code, the extension user cannot release it. Important: this function works...

  • Page 47

    Univerge sv8100 issue 2.00 configuration guide 2 - 13 continued dialing continued dialing allows an extension user to dial a call, wait for the called party to answer and then dial additional digits. This helps users that need services like voice mail, automatic banking and other common carriers (oc...

  • Page 48

    Issue 2.00 univerge sv8100 2 - 14 features two types of routing are available with department calling: priority routing and circular routing. With priority routing, an incoming call routes to the highest priority extensions first. Lower priority extensions ring only if all higher priority extensions...

  • Page 49

    Univerge sv8100 issue 2.00 configuration guide 2 - 15 direct inward dialing (did) direct inward dialing (did) lets outside callers directly dial a system extension. Did saves time for callers who know the extension number they want to reach. To place a did call, the outside caller dials the local ex...

  • Page 50

    Issue 2.00 univerge sv8100 2 - 16 features dil delayed ringing extensions in a ring group can have delayed ringing for another extension dil. If the dil is not answered at its original destination, it rings the dil no answer ring group. This could help a technical service department, for example, th...

  • Page 51

    Univerge sv8100 issue 2.00 configuration guide 2 - 17 the dss console also provides dss console alternate answer. This lets a multiline terminal user with a dss console quickly reroute their calls to a co-worker. Transferred and dial 0 calls ring both dss consoles and, if the vrs is installed, the m...

  • Page 52

    Issue 2.00 univerge sv8100 2 - 18 features do not disturb do not disturb blocks incoming calls and paging announcements. Dnd permits an extension user to work by the telephone undisturbed by incoming calls and announcements. The user can activate dnd while their telephone is idle or while on a call....

  • Page 53

    Univerge sv8100 issue 2.00 configuration guide 2 - 19 drop key the drop key abandons a call while retaining the pbx/centrex line to originate another call. The drop key is provided by programming a function key. This feature allows recall to be used to provide a hookflash to the pbx or central offic...

  • Page 54

    Issue 2.00 univerge sv8100 2 - 20 features forced trunk disconnect forced trunk disconnect allows an extension user to disconnect (release) another extension active outside call. The user can then place a call on the released trunk. Forced trunk disconnect lets a user access a busy trunk in an emerg...

  • Page 55

    Univerge sv8100 issue 2.00 configuration guide 2 - 21 handsfree and monitor handsfree allows a multiline terminal user to process calls using the speaker and microphone in the telephone instead of the handset. Handsfree is a convenience for workers who do not have a free hand to pick up the handset....

  • Page 56

    Issue 2.00 univerge sv8100 2 - 22 features there are four types of hold: system hold an outside call a user places on hold flashes the line key (if programmed) at all other multiline terminals. Any multiline terminal user with the flashing line key can pick up the call. Exclusive hold when a user pl...

  • Page 57

    Univerge sv8100 issue 2.00 configuration guide 2 - 23 toll restriction (when checked in) room status room status printouts dss console monitoring do not disturb flexible numbering plan hotline hotline gives a multiline terminal user one-button calling and transfer to another extension (the hotline p...

  • Page 58

    Issue 2.00 univerge sv8100 2 - 24 features handsfree answerback/forced intercom ringing handsfree answerback permits an extension user to respond to a voice-announced intercom call by speaking toward the telephone, without lifting the handset. Like handsfree, this is a convenience for workers who do...

  • Page 59

    Univerge sv8100 issue 2.00 configuration guide 2 - 25 ip trunk – (sip) session initiation protocol the univerge sv8100 ip trunk sip package sends the real time voice over the corporate lan or wan. The voice from the telephone is digitized and then put in frames to be sent over a network using intern...

  • Page 60

    Issue 2.00 univerge sv8100 2 - 26 features depending on the requirements and resource allocation in the lan/wan/internet, the iad(8)-u10 etu – h.323 can be configured to use any of the following voice compressions: g.729 low bandwidth requirement used on most wide area network links. G.711 high band...

  • Page 61

    Univerge sv8100 issue 2.00 configuration guide 2 - 27 last number redial saves the last 24 digits a user dials in system memory. The number can be any combination of digits 0~9, # and * . The system remembers the digits regardless of whether the call was answered, unanswered or busy. The system norm...

  • Page 62

    Issue 2.00 univerge sv8100 2 - 28 features long conversation cutoff for incoming and outgoing central office calls, each trunk can be programmed to disconnect after a defined time. The time begins when the trunk is seized and disconnects the call after the time expires. When used with the warning to...

  • Page 63

    Univerge sv8100 issue 2.00 configuration guide 2 - 29 meet me paging transfer if a user wants to transfer a call to a co-worker but does not know where the co-worker is, they can use meet me paging transfer. With meet me paging transfer, the user can page the co-worker and have the call automaticall...

  • Page 64

    Issue 2.00 univerge sv8100 2 - 30 features mh240 wireless ip telephone the mh240 wireless ip telephone is a wireless ip multiline terminal. The wl1700 controller is the equipment that controls additional wl1500 access points (aps) and has it’s own internal ap. The wl1700 creates an ieee802.11-standa...

  • Page 65

    Univerge sv8100 issue 2.00 configuration guide 2 - 31 the music on hold feature is enhanced to allow callers to hear a system tone instead of playing the internal or external music. . In accordance with copyright law, a license may be required from the relevant body, if radio, television broadcasts ...

  • Page 66

    Issue 2.00 univerge sv8100 2 - 32 features one-touch calling one-touch calling gives a multiline terminal user one-button access to extensions, trunks, speed dial bins and selected system features. This saves time when accessing co-workers, clients, and features they use most often. Instead of diali...

  • Page 67

    Univerge sv8100 issue 2.00 configuration guide 2 - 33 the univerge sv8100 system allows up to eight external paging zones, or a common zone output provided by the cpu (speaker 9). All other speakers (1~8) require a port on a pgd(2)-u10 adp, with a maximum of two external paging circuits per module. ...

  • Page 68

    Issue 2.00 univerge sv8100 2 - 34 features personal park allows a user to park a call at their extension so a co-worker can pick it up. After parking a call in orbit, a user can page the person receiving the call and hang up. The paged party can dial a code or press a programmed park key to pick up ...

  • Page 69

    Univerge sv8100 issue 2.00 configuration guide 2 - 35 outgoing prime line preference lifting the handset seizes the prime line. Outgoing prime line preference would help a telemarketer who always needs a free line to call prospective clients. The telemarketer lifts the handset and the prime line is ...

  • Page 70

    Issue 2.00 univerge sv8100 2 - 36 features wait 10 seconds. Dial the occ security code and desired number. The system dials the dtmf digits after the conversion. Redial function users can press redial to cycle through the last 10 outside numbers dialed. Pressing # redials the number displayed. Users...

  • Page 71

    Univerge sv8100 issue 2.00 configuration guide 2 - 37 when the multiline terminal is idle, the reverse voice over key functions the same as a hotline or one-touch key. A multiline terminal reverse voice over key also shows at a glance the status of the associated extension: . When the destination ex...

  • Page 72

    Issue 2.00 univerge sv8100 2 - 38 features room monitor room monitor lets an extension user listen to the sounds in a co-worker’s area. For example, the receptionist could listen for sounds in the warehouse when it is left unattended. To use room monitor, the initiating extension and the receiving e...

  • Page 73

    Univerge sv8100 issue 2.00 configuration guide 2 - 39 save number dialed save number dialed allows an extension user to save their last outside number dialed and easily redial it later on. For example, an extension user can recall a busy or unanswered number without manually dialing the digits. The ...

  • Page 74

    Issue 2.00 univerge sv8100 2 - 40 features selectable display messaging an extension user can select a programmed selectable display message for their extension. Display multiline terminal callers see the selected message when they call the user extension. Selectable display messaging provides perso...

  • Page 75

    Univerge sv8100 issue 2.00 configuration guide 2 - 41 serial call serial call transfers a call so it automatically returns to the transferring extension. Serial calling saves transferring steps between users. For example, a customer service representative (csr) has a client on the telephone who need...

  • Page 76

    Issue 2.00 univerge sv8100 2 - 42 features smb8000 interactive voice response smb8000 interactive voice response (ivr) is a software application that accepts a combination of voice telephone input, database information, and telephone keypad selection to provide audio (usually voice) information to c...

  • Page 77

    Univerge sv8100 issue 2.00 configuration guide 2 - 43 the multimedia conference bridge application functionalities include: preset conference scheduled conferences two authentication levels: admin group user group phone xml integration update firmware via web interface export conference log database...

  • Page 78

    Issue 2.00 univerge sv8100 2 - 44 features when placing a speed dialing call, the system normally routes the call through trunk group routing or ars (whichever is enabled). Or, the user can preselect a specific trunk for the call. In addition, the system can optionally force system speed dialing num...

  • Page 79

    Univerge sv8100 issue 2.00 configuration guide 2 - 45 station hunt after calling a busy extension, a call immediately hunts to the next available member of the hunt group (department group). The caller does not have to hang up and place another intercom call if the first extension called is unavaila...

  • Page 80

    Issue 2.00 univerge sv8100 2 - 46 features sv8100 desktop applications the sv8100 desktop applications is a software suite that combines the telephony functionality of three standard products: sp310 (ip soft phone) pc assistant pc attendant through licensing control and user selection, the applicati...

  • Page 81

    Univerge sv8100 issue 2.00 configuration guide 2 - 47 outlook add-in – allows the user to dial out, end call and perform screen pops through the contacts folder within microsoft outlook. With desktop applications version 2.0.0.0 and main cpu software version 2500 or higher, outlook add-in also allow...

  • Page 82

    Issue 2.00 univerge sv8100 2 - 48 features pc attendant the pc attendant console is a software product that provides access to the most common functions required by an operator or receptionist. By using this application in conjunction with an univerge sv8100 64, 256, or unlimited system, the attenda...

  • Page 83

    Univerge sv8100 issue 2.00 configuration guide 2 - 49 with netlink, the maximum system capacity still applies (200 trunks and 512 stations), but the ports can be distributed between sites using an sv8100 chs2u-us chassis at each location. Each site requires a pz-(x)ipla daughter board and a pz-me50-...

  • Page 84

    Issue 2.00 univerge sv8100 2 - 50 features poe 802.3af compliant, supplies up to ieee standard maximum 15.4w on eight 10/ 100/1000 ports link/act, poe system simplified qos management using 802.1p, diffserv or tos traffic prioritization specifications granular security and qos implementation 802.1q ...

  • Page 85

    Univerge sv8100 issue 2.00 configuration guide 2 - 51 sv8100 terminals the sv8100 is a full-featured ip based communications system providing a rich feature set of existing system, with pure voice over ip (voip) communications, across corporate local and wide area networks (lan and wan). The dt700 s...

  • Page 86

    Issue 2.00 univerge sv8100 2 - 52 features the cd-cp00 provides two blocks of 32 conference circuits, allowing each block to have any number of conferences with any number of internal or external parties conferenced as long as the total number of conference channels used does not exceed 32..

  • Page 87

    Univerge sv8100 issue 2.00 configuration guide 2 - 53 tandem trunking could help an office manager put two outside sales people in touch. The office manager could: answer a call from one salesperson place a call to the second salesperson set up the trunk-to-trunk conference drop out of the call the ...

  • Page 88

    Issue 2.00 univerge sv8100 2 - 54 features traffic reports the system can send data to a pc connected to the univerge sv8100. The telephone call traffic data for each extension is captured for use with the station message detail recording (smdr) feature. Call traffic the total of outgoing call frequ...

  • Page 89

    Univerge sv8100 issue 2.00 configuration guide 2 - 55 transfer call into conference/existing call this feature allows either a multiline terminal or single line telephone to barge-in to transfer a call to an existing call. This call can be a 2-party call, a conference call, or a barge-in conference....

  • Page 90

    Issue 2.00 univerge sv8100 2 - 56 features like trunk group routing, trunk groups help you minimize the expense of toll calls. For example, if your system has differing outbound carriers connected, program the trunk group to route to the cheapest lines first. Trunk queuing/camp-on trunk queuing perm...

  • Page 91

    Univerge sv8100 issue 2.00 configuration guide 2 - 57 uniform call distribution (ucd) with uniform call distribution (ucd), an extension user can call an idle extension in a programmed ucd group (department group – 64 department groups available) by dialing the group pilot number. For example, this ...

  • Page 92

    Issue 2.00 univerge sv8100 2 - 58 features enhanced hunting ucd (department calling) is enhanced with expanded hunting abilities. Hunting defines how calls to a ucd (department group) pilot number cycle through the members of the group. The hunting choices are: busy not answered busy or not answered...

  • Page 93

    Univerge sv8100 issue 2.00 configuration guide 2 - 59 flexible network routing use network routes to set up single-channel networking between many separate systems – or use multiple networking channels per system for greater network performance. Data tables in the system program define the routing f...

  • Page 94

    Issue 2.00 univerge sv8100 2 - 60 features up to eight vm8000 inmail voice mail ports are available. Configurations available are 8 and 16 port. Each reduces the total station ports available by the same number of licensed vm8000 ports. Integrated voice mail enhances the telephone system with the fo...

  • Page 95

    Univerge sv8100 issue 2.00 configuration guide 2 - 61 automated attendant screened (strf) and unscreened (utrf) transfers. Optionally, an extension can have calls from the automated attendant immediately park and page without trying their extension first. When vm8000 inmail park and page intercepts ...

  • Page 96

    Issue 2.00 univerge sv8100 2 - 62 features when accessing the voice mail, the system provides a voice mail queue. If all the voice mail ports are busy, any call trying to get to the voice mail is placed in queue. As the voice mail ports become available, the calls are connected to the voice mail in ...

  • Page 97

    Univerge sv8100 issue 2.00 configuration guide 2 - 63 voice response system (vrs) the pz-vm21 daughter board provides the option for the voice response system (vrs) which gives the system voice recording and playback ability. The vrs compactflash card provides up to 100 system messages (general mess...

  • Page 98

    Issue 2.00 univerge sv8100 2 - 64 features voice response system (vrs) – call forwarding – park and page when an extension user is away from their phone, vrs park and page can let them know when they have a call waiting to be answered. The personal greeting and park & page options can have up to 200...

  • Page 99

    Univerge sv8100 issue 2.00 configuration guide 2 - 65 warning tone for disa callers for disa callers, with this feature enabled, the warning tone time begins when an incoming disa call places an outgoing call and either the inter-digit time expires or the outgoing call is answered. If an outside cal...

  • Page 100

    Issue 2.00 univerge sv8100 2 - 66 features key lock press ok and * to lock the dial pad. Ten different ring tones ring tones can be selected in the tone setup menu and press ok. Microphone mute press while the telephone is off-hook to mute the microphone. Caller id presentation headset connection r-...

  • Page 101

    Univerge sv8100 issue 2.00 configuration guide 2 - 67 service/ maintenance software upgrading via air interface easy subscription to another handset: by transferring memory card to another handset backup of local data storage: via additional 64k memory card user data internal memory: for storage of ...

  • Page 102

    Issue 2.00 univerge sv8100 2 - 68 features this page intentionally left blank.

  • Page 103: Equipment

    Configuration guide 3 - 1 chapter 3 equipment s ection 1 e quipment l ist the chs2u is a compact 19” chassis that has six universal slots and one mps7101 (power supply unit). When the cd-cp00 is installed in the first chs2u, it is called the controlling chassis. Additional chassis, called expansion ...

  • Page 104

    Issue 2.00 univerge sv8100 3 - 2 equipment table 3-1 maximum system capacities – chassis hardware 9.5” chassis 19” chassis with cpu 19” chassis without cpu 19” chassis x4 comments number of slot(s) for interface package 3 slots 5 slots 6 slots 23 slots chassis: chs2u gw (9.5” chassis) 1 – – – standa...

  • Page 105

    Univerge sv8100 issue 2.00 configuration guide 3 - 3 table 3-2 sv8100 maximum system capacities – blades shows the maximum number for each blade that can be installed in a system. These are determined by the maximum blade configuration allowed. When installing single line sets, disa, or tie lines, c...

  • Page 106

    Issue 2.00 univerge sv8100 3 - 4 equipment cd-16dlca (16 digital station interface) 2 5 6 23 – pz-8dlcb (8 digital station interface daughter board) 2 5 6 23 – pz-4lca (4 single line telephone interface daughter board) 2 5 6 23 – pz-8lce (8 single line telephone interface daughter board) 2 5 6 23 – ...

  • Page 107

    Univerge sv8100 issue 2.00 configuration guide 3 - 5 table 3-3 daughter board combinations shows each blade and associated daughter board combinations. The daughter boards that can be mounted on specific blades are indicated by a checkmark. For example, the cd-lta can have a pz-2bria or the pz-4cote...

  • Page 108

    Issue 2.00 univerge sv8100 3 - 6 equipment s ection 2 c hassis p ower -b ased c alculator c hart the univerge sv8100 system uses two types of power factors. For a single chassis chart refer to table 3-4 board power factor . For the maximum number of specific blades per package, see table 3-5 maximum...

  • Page 109

    Univerge sv8100 issue 2.00 configuration guide 3 - 7 table 3-5 maximum number of packages installed board (power factor) maximum number of package installed 9.5 inch with ccpu 19 inch with ccpu 19 inch without ccpu 4 x 19 inch cd-etia (2) 2 3 3 12 cd-pvaa (1) 2 5 6 23 cd-rtb (2) 1 2 2 8 table 3-6 te...

  • Page 110

    Issue 2.00 univerge sv8100 3 - 8 equipment slt adapter standard (-28v) : 0.8 long line (-48v) : 2 . Itl factors are calculated using the cd-etia blade. . Power requirements for the 9.5 “ chassis are the same as the 19” chassis. Table 3-6 terminal power factor (continued) terminal power factor 19 inc...

  • Page 111

    Univerge sv8100 issue 2.00 configuration guide 3 - 9 table 3-8 ieee802.Af class specifications ieee802.3af minimum maximum class 4 – – class 3 6.49w 12.95w class 2 3.84w 6.49w class 1 0.44w 3.84w class 0 0.44w 12.95w.

  • Page 112

    Issue 2.00 univerge sv8100 3 - 10 equipment this page intentionally left blank.

  • Page 113: Overview

    Configuration guide 4 - 1 chapter 4 installation, programming, and maintenance overview s ection 1 i nstallation and t echnical c onsiderations the compact univerge sv8100 chassis and front loading blades make installation easy. The system can be wall, floor or rack mounted as desired. The cd-cp00 (...

  • Page 114

    Issue 2.00 univerge sv8100 4 - 2 installation, programming, and maintenance overview caller id receiver receives caller id signals from the central office and converts those signals for display on the univerge sv8100 telephones. Caller id generator generates industry standard caller id signals, base...

  • Page 115

    Univerge sv8100 issue 2.00 configuration guide 4 - 3 s ection 2 p rogramming from multiline terminals programming is done using dth/dtr-8d-1 tel, dth/dtr-16d-1 tel, dth/ dtr-32d-1 tel, or aspire model c terminals, or dtl-6/12/24/32d-1 tel, dtl-8ld- 1 tel, itl-6de-1 tel, itl-12/24/32d-1 tel, itl-8ld-...

  • Page 116

    Issue 2.00 univerge sv8100 4 - 4 installation, programming, and maintenance overview s ection 3 m aintenance installing interface blades without disrupting ongoing calls each interface and optional blade has an led indication of power status. An interface blade (except the cd-cp00) with this switch ...

  • Page 117: Hardware Specifications

    Configuration guide 5 - 1 chapter 5 hardware specifications s ection 1 s ystem c apacities the chs2u univerge sv8100 system consists primarily of the base chassis and a maximum of three expansion chassis. Expansion chassis can be stacked vertically on the base chassis to expand the system capacity t...

  • Page 118

    Issue 2.00 univerge sv8100 5 - 2 hardware specifications the univerge sv8100 chs2u gw is a 9.5” chassis that has three universal slots and one psu. The standalone module provides 48 total ports (32 digital terminals) and can include any combination of stations and trunks below this number. Refer to ...

  • Page 119

    Univerge sv8100 issue 2.00 configuration guide 5 - 3 table 5-2 sv8100 maximum system capacities – blades on page 5-4 shows the maximum number for each blade that can be installed in a system. This is determined by the maximum blade configuration allowed. When installing single line sets, disa, or ti...

  • Page 120

    Issue 2.00 univerge sv8100 5 - 4 hardware specifications table 5-2 sv8100 maximum system capacities – blades hardware 9.5” chassis 19” chassis with cpu 19” chassis without cpu 19” chassis x4 comments number of slot(s) for interface package 3 slots 5 slots 6 slots 23 slots common control blades: cd-c...

  • Page 121

    Univerge sv8100 issue 2.00 configuration guide 5 - 5 pz-4lca (4 single line telephone interface daughter board) 2 5 6 23 – pz-8lce (8 single line telephone interface daughter board) 2 5 6 23 – cd-lta (8 digital/2 single line) 2 5 6 23 a maximum of 1 can be fitted without a me50 card fitted. An optio...

  • Page 122

    Issue 2.00 univerge sv8100 5 - 6 hardware specifications s ection 2 t raffic c apacity table 5-3 traffic capacity provides information about the traffic capacity for the basic system package and expanded system package. Optional blades: cd-pvaa (conference bridge) 2 5 6 23 – cd-etia (switching hub w...

  • Page 123

    Univerge sv8100 issue 2.00 configuration guide 5 - 7 the cd-cp00 provides: 200 trunk ports maximum 512 extension ports maximum 512 ports digital/ip extensions maximum 256 analog ports maximum 256 virtual extensions connection for 32/64/128 voip daughter board (pz-32ipla/pz-64ipla/ pz-128ipla) connec...

  • Page 124

    Issue 2.00 univerge sv8100 5 - 8 hardware specifications figure 5-3 connecting the dlc using twisted 2-pair cable is a diagram of the chassis connected with each of the multiline terminals and single line telephones by a separate twisted 1-pair cable or 2-pair cable (only for multiline terminals). R...

  • Page 125

    Univerge sv8100 issue 2.00 configuration guide 5 - 9 dtl-32d-1 (bk) tel dtl-32d-1 (wh) tel 1,969 ft (600m) 6,562 ft (2000m) dcl-60-1 console * 1,969 ft (600m) - * an ac adapter is required. Table 5-5 dt700 series loop resistance and cable length terminal or adapter ethernet cable itl-2e-1 (bk) tel c...

  • Page 126

    Issue 2.00 univerge sv8100 5 - 10 hardware specifications table 5-6 d term series i or d term ip terminal loop resistance and cable length terminal or adapter maximum loop resistance (without ac adapter) (ohms) by twisted 1-pair cable (without ac adapter) 24 awg by twisted 2-pair cable (without ac a...

  • Page 127

    Univerge sv8100 issue 2.00 configuration guide 5 - 11 s ection 4 p ower r equirements a dedicated 100vac/ 120vac/220vac/230 – 240vac 50hz/60hz circuit located within seven feet of the chassis is required. A separate dedicated outlet for each chassis should be installed. 4.1 power supply specificatio...

  • Page 128

    Issue 2.00 univerge sv8100 5 - 12 hardware specifications kwh @ ac input i x 230v/1000: base chassis=0.276 kwh, expansion chassis=0.276 kwh, total 1.104 kwh btu (kwh x 3413): base chassis=898 btu, expansion chassis=898 btu, total 3592 btu a dedicated outlet, separately fused and grounded for each ch...

  • Page 129

    Univerge sv8100 issue 2.00 configuration guide 5 - 13 operating humidity: 10 ~ 90% rh (non-condensing) recommended long term humidity: 20 ~ 90% rh door box operating temperature: -4°f ~ +104 o f (-20 o c ~ 60 o c operating humidity: 20 ~ 80% (non-condensing) sv8100 power supply – mps7101 operating t...

  • Page 130

    Issue 2.00 univerge sv8100 5 - 14 hardware specifications 5.3 transmission, network, and control specifications 5.3.1 transmission data length: from multiline terminal to cd-8dlca: 23 bits from cd-8dlca to multiline terminal: 23 bits data transmission rates: between cd-8dlca and multiline terminal: ...

  • Page 131

    Univerge sv8100 issue 2.00 configuration guide 5 - 15 5.3.4 electra elite ipk terminals and equipment the voltage, current, and ring signal for the electra elite ipk multiline terminals, single line telephone equipment, and ap(a)-r/ap(r)-r units are listed below: multiline terminal voltage: -11 ~ -2...

  • Page 132

    Issue 2.00 univerge sv8100 5 - 16 hardware specifications 5.3.5 series i terminals the voltage and current for the d term series i multiline terminals are listed below: voltage: -11 ~ -48 vdc maximum current: 250 ma voltage, current, and ring signal information for single line telephone equipment, a...

  • Page 133

    Univerge sv8100 issue 2.00 configuration guide 5 - 17 rise time: within 5 ms. Duration of dual frequency signal: 110 ms. Default/60 ms. Minimum interdigital time: 140 ms. Default/45 ms. Minimum 5.4.3 external equipment connection door phone or tv door phone external speaker via amplifier external mu...

  • Page 134

    Issue 2.00 univerge sv8100 5 - 18 hardware specifications 5.4.7 external tone ringer/night chime output output level: –10 dbm output impedance: 600 Ω relay contact rating: 500 ma, 24 vdc 5.4.8 smdr output female connector (lan) standard db-9 (straight) 5.4.9 pc connection female connector (lan) stan...

  • Page 135

    Univerge sv8100 issue 2.00 configuration guide 5 - 19 5.6 weights and dimensions table 5-10 sv8100 weights and dimensions on page 5-19 shows the shipping weight, height, width and depth of each sv8100 digital multiline terminal, ip multiline terminal, d term , series i multiline terminal, chassis, a...

  • Page 136

    Issue 2.00 univerge sv8100 5 - 20 hardware specifications pz-64ipla 1.76 oz (0.05 kg) 0.60 in (15 mm) 3.15 in (80 mm) 6.3 in (160 mm) pz-128ipla 1.76 oz (0.05 kg) 0.60 in (15 mm) 3.15 in (80 mm) 6.3 in (160 mm) cd-8dlca 5.89 oz (0.167 kg) 0.98 in (25 mm) 5.71 in (145 mm) 7.09 in (180 mm) pz-8dlcb 4....

  • Page 137

    Univerge sv8100 issue 2.00 configuration guide 5 - 21 cd-etia 12.17 oz (0.345 kg) 0.98 in (25 mm) 5.71 in (145 mm) 7.68 in (195 mm) cd-4diopb 7.73 oz (0.219 kg) 0.98 in (25 mm) 9.45 in (240 mm) 7.68 in (195 mm) chs base unit 352.7 oz (10 kg) 4.72 in (120 mm) 19.69 in (500 mm) 14.37 in (365 mm) chs2u...

  • Page 138

    Issue 2.00 univerge sv8100 5 - 22 hardware specifications dtl-32d-1 (bk) tel dtl-32d-1 (wh) tel 45.6 oz (1.3 kg 4.39 in (111.7 mm) 8.1 in (205.8 mm) 10.16 in (258 mm) ip multiline terminal itl-2e-1 (bk) tel 35.27 oz (1.0 kg) 4.41 in (112 mm) 7.05 in (179 mm) 8.86 in (225 mm) itl-6de-1 (bk) tel 38.8 ...

  • Page 139

    Univerge sv8100 issue 2.00 configuration guide 5 - 23 5.7 audible and visual indication 5.7.1 tone patterns table 5-11 tone patterns lists the frequency and the pattern for the tones. Tones are used to inform univerge sv8100 station users of system functions such as dial tone, busy tone, or ringback...

  • Page 140

    Issue 2.00 univerge sv8100 5 - 24 hardware specifications table 5-11 tone patterns system tone (fixed) frequency (hz) (fixed) intermit (default) cycle busy tone 480/620 60 ipm call waiting tone 440 60 ipm second dial tone 350/440 120 ipm howler tone 2400 modulation (16 hz) continuous internal dial t...

  • Page 141

    Univerge sv8100 issue 2.00 configuration guide 5 - 25 table 5-12 multiline terminal led flash pattern led condition colou r flash patterns line key i-use busy incoming call i-hold call hold hold recall transfer recall live monitoring mode message waiting on line key green red red green red green gre...

  • Page 142

    Issue 2.00 univerge sv8100 5 - 26 hardware specifications this page intentionally left blank.

  • Page 143

    Configuration guide a - 1 appendix a sv8100 system design considerations this document is an aid for network designers and pre-sales in designing an sv8100 taking some system boundaries and design experience into account. Effect of the considerations for the end user are indicated when applicable. T...

  • Page 144: Sv8100 N

    Issue 2.00 univerge sv8100 a - 2 sv8100 system design considerations 1.3 voice mail a. With voice mail, please take into account usage in conjunction with auto attendant, e.G. The number of channels calculation and traffic, also visa versa 1.4 extensions a. There may not be enough dtmf resources if ...

  • Page 145: Sv8100 F

    Univerge sv8100 issue 2.00 configuration guide a - 3 2.4 voice mail a. With centralised voicemail, please take the network traffic calculation into account, as well as ipla resources 2.5 auto attendant a. With centralised voicemail, please take the network traffic calculation into account, as well a...

  • Page 146

    Issue 2.00 univerge sv8100 a - 4 sv8100 system design considerations b. If the trunks are distributed i each system with trunks must have the ddi table maintained ii . No central smdr iii i. In order to avoid a bottle neck in the 128 ipla resource no more than 128 trunks at each node. C. Incoming tr...

  • Page 147

    Univerge sv8100 issue 2.00 configuration guide a - 5 realistically support this b. Ring groups/ acd groups/ dept groups / paging groups can not be shared across nodes 3.6 voice mail a. Centralised voicemail cannot be supported as the maximum port numbers supports in practice up to 1000 extension/box...

  • Page 148

    Issue 2.00 univerge sv8100 a - 6 sv8100 system design considerations d. If slt’s and analogue trunks on separate nodes then calls from slt extensions will go through several encodes and decodes (tdm ext to voip to tdm to voip to tdm analogue trunk) which could sound poor (delay and echo could be una...

  • Page 150: Onfiguration

    C onfiguration g uide nec unified solutions issue 2.00