SAGEMCOM MF 4591 User Manual - page 82
82
Sagemcom · MF 4591
EN
Error Messages on the Transmission Report
Error Messages on the Trans-
mission Report
Possible Cause(s)
General scanner error
A problem has occurred during the scanning process
(see also chapter
Fixing a Document Jam
, page 76).
User break
The transmission process was interrupted by press-
ing the
j-key on the transmitting unit.
Busy or no fax answer
Subscriber has disconnected
If the subscriber is busy, the device dials the number
again after some time. After six attempts, the trans-
mission process is cancelled. Try again at a later date.
Call the number and check whether the number is a
fax number and whether the connected fax device is
ready to receive (whistling tone or silence). Press
FAX or o to send the message manually.
Ask the recipient whether the device is ready to re-
ceive.
Non programmed number
The recipient’s number is no longer stored in the de-
vice. This can occur, for example, if you have selected
the telephone book entry as a recipient for a fax mes-
sage which should be sent at a later time and delete
the telephone book entry before the time of transmis-
sion.
Disconnected
Can't communicate
Subscriber has stopped
Check called number
The transmission process was interrupted. Repeat
the transmission process.
Call the number and check whether the number is a
fax number and whether the connected fax device is
ready to receive (whistling tone or silence). Press
FAX or o to send the message manually.
Ask the recipient whether the device is ready to re-
ceive.
Repeat the transmission process with a lower trans-
mission speed (see also chapter
Reducing Transmis-
sion Speed
, page 63).
Transmission failed
Fax Transmission: Repeat the transmission process.
Call the number and check whether the number is a
fax number and whether the connected fax device is
ready to receive (whistling tone or silence). Press
FAX or o to send the message manually.
Ask the recipient whether the device is ready to re-
ceive.
Fax Reception: Fax reception was interrupted. Ask
the sender to send the fax message again.
Voice contact
Call the number and check whether the number is a
fax number and whether the connected fax device is
ready to receive (whistling tone or silence). Press
FAX or o to send the message manually.
QUALITY
It is possible the error occurred because the recipi-
ent’s number does not support the Error Correction
Mode.
Fax Transmission: The fax message sent was not re-
ceived properly. Ask the recipient whether the trans-
mission process needs to be repeated.
Fax Reception: If the received fax message is illegi-
ble, ask the sender to send the fax message again.