VoiceGear SkyBridge User Manual - page 39
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6.3 Call Features
Call features allow users to interact with the gateway using a touch tone phone. Certain call features can be
enabled or disabled by a user using special key combinations defined in this section both before and during a
call.
6.3.1 Feature Configuration Before a Call
To configure call features accepted by the system from a touch tone phone before the call is placed, please
select the “Before the Call” section using the web interface. User input prior to placing a call is limited by the
system to user authentication functions. As an example, a user can pick up a handset connected to the gateway
and authenticate using a special sequence composed from authentication prefix, numeric username and
numeric password. Once an authentication is performed, the system can utilize rules defined for the
authenticated user to block or allow calls as well as log user activity.
Image 30: Parameters for user authentication before a call
Settings that control user authentication format from a touch tone phone are defined in this section and
detailed in the table below.
Setting
Description
Length of Username PIN
A number of digits that define a user’s username PIN in the authentication sequence.
Please note that the actual username PIN can be defined on a per user basis via “Users
and Groups”‐> “Users” menu.
Length of Username
Password
A number of digits that define a user’s password PIN in the authentication sequence.
User Authentication
Prefix
A specific number sequence that signifies the start of user authentication prior to making
a call. When the system detects this number sequence, it will compare subsequent
number input against defined users and attempt to authenticate a match. Should no