NEC Univerge SV8100 Quick Reference Manual - page 5
Certified Alarm Co. (256) 383-1225 By: Jerry W. Sharp © 2012 by Certified Alarm Co. of Ala. Inc.
911 Emergency Calls.
Emergency calls requiring outside assistance.
•
Lift the
handset
or press
Speaker.
•
Dial
911
,
Describe the nature and location of the emergency.
(it
is very important to give the correct address, Building Number etc.,
The phones lines may have a different address listed)
•
The Attendant will be notified by an audible alarm, displaying the
extension name/number that placed the emergency call.
To turn Background Music on or off:
To Hear Music from your phone
(if equipped)
•
Press the
Speaker
button.
•
Dial
725
(toggles On or Off)
•
Press the
Speaker
button to quit.
Changing Station Ring Tones
To change the Internal/External Ring Tone
•
Press the
Speaker
button.
•
Dial
720.
•
Dial
1
for internal or
2
for external ring tones.
•
Dial
1-8
to select the desired tone.
•
Press the
Speaker
button to exit and set.
Headset*
To use a headset you need a Headset button programmed,
or lift the Handset instead of pressing the Headset button
•
Plug the headset in the bottom of the phone, (the jack with the
headset icon located next to the Handset jack)
•
Press the Headset button to use the Headset (you will hear dial tone,
make your call. Or answer you ringing phone)
•
To hang-up press the Headset button.
•
To use the Handset, lift the Handset and then press the headset
button.
* Not all headsets are guaranteed to work, most of the latest models of the Plantronics brand are
recommended. Certified can recommend or supply a compatible headset.
Page 12
Transferring Calls
To transfer a call to another extension
•
With the call in progress, press the
DSS
button, and hang-up (Blind
transfer) or wait for the user to answer and announce the caller, then
hang-up (announced transfer)
•
If no DSS button is available, press the
Trf
Softkey or
Transfer
button then dial the 3-digit Extension Number, and hang-up (Blind
transfer) or wait for the user to answer and announce the caller, then
hang-up (announced transfer)
•
If there is no answer, the caller will go to VoiceMail if transferred or
to cancel and get the caller back press the blinking green outside line
button or the CONF key.
To transfer directly to Voicemail
•
With the call in progress, press the
DSS
*
button.
(you can transfer to
a busy extension)
if no DSS button press the
Trf
Softkey or
Transfer
button then dial the 3-digit Extension Number.
•
Dial
8
and
Hang-up
the handset to complete the transfer to
Voicemail.
Placing Callers on Hold
To Place a caller on Hold
•
With the call in progress, press
Hold
•
To return to the call at your extension, or any other extension. Press
the blinking Green button on your phone, Blinking red on all others.
•
Calls will recall to your extension if not answered within the
programmed recall time limit,
To place caller on Exclusive Hold
•
With the call in progress, press
Feature
+
Hold
•
To return to the call at
your extension only
. Press the blinking
Green button on your phone, Steady red on all others.
•
Calls will recall to your extension if not answered within the
programmed recall time limit.
Mute
(Mic Key)
•
The MIC button will disable the Handset, Headset or Speakerphone
mic. while in use, the MIC button is on to indicate your Handset,
Headset or Speakerphone mic. is enabled. Press the button to toggle
on/off. This button is usually left on.
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