QMS 2060 Operation - page 112

Print Quality 

Problems

QMS 2060 Print System 

Operation

6-42

General

Print quality problems are those related to the appearance of the 

pages you print. Print quality problems include white lines on the 

page, uneven blacks, and other print distortions.

1

Check that you are using the correct type media.

See appendix B, “Technical Specifications,” in the 

Reference

 for 

media specifications.

2

Check that there is enough toner in the printer. 

If the 

TONER LOW

 message appears in the message window, 

remove the toner cartridge and gently rock it from side to side to 

redistribute the toner. Then reinsert the cartridge and try printing 

again.

3

If the message remains on, replace the toner cartridge.

4

If this does not solve the problem, place a service call to 

your QMS vendor.

Specific

Listed below are several print quality problems with possible solu-

tions. Try the solutions in the sequence given. If the solutions listed do 

not solve the problem, place a service call to your QMS vendor.

Black Image (Entire Page)

1

The toner cartridge may be defec-

tive. Remove it and install a new 

toner cartridge, if needed.

2

Your printer may need a service 

check. Contact your QMS vendor.