Riso HC5000T User Manual - Other Trouble

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Other Trouble

The printer does not operate.

In addition, try the following operation. If the printer does not operate even after this operation, contact your local dealer or our 

company.

• Turn off the printer and then on again.

• Restart the computer that is connected to the printer.

Problem

Cause and Solution

Even if the power is turned on, nothing 

appears on the Operation Panel.

Be sure to check the following.

• If the power plug is inserted into the outlet.

• If the power cord is securely connected to the unit.

• If the circuit breaker of the mains is disconnected.

• If the main power switch is turned on. If not, turn on the main power switch and 

then press the Power Key on the Operation Panel.

Test print is normally output but data 

from a computer cannot be properly 

printed.

Make sure to check the network setting and the IP address setting before installing the 

printer driver again.

• If a file of the programme or application software seems not normal, print from 

another file or other application software. If printing from certain file or applica-

tion software is impossible, be sure to check the print setting of the application 

software.

• Use the printer driver of the latest version.

For the latest version, contact your local dealer or service representative.

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