Oce im5530 Operator's Manual - 337

337

11

2. Simple Troubleshooting

Check the following items and, if the problem still occurs, call your service representative for assistance.

Equipment does not start

Paper jamming occurs frequently

Item to be checked

Countermeasure

Reference page

Is the power cord plug securely 

inserted in the outlet?

Insert the power cord plug until 

it comes to a stop.

-

Are the front cover and toner 

cover securely closed?

Close the cover properly.

 P.20 “1.Description of Each 

Component”

Item to be checked

Countermeasure

Reference page

Does the message: “Check 

paper size setting on control 

panel for drawer N (Bypass)” 

appear?

Match the size of the paper 

placed in the drawer or on the 

bypass tray and the one regis-

tered to the equipment.

 P.326 “11.“Check paper size 

setting on control panel for drawer 

N””

Does the paper placed exceed 

the line indicated inside of the 

side guide?

Remove some of the sheets of 

paper and place them with the 

paper height not exceeding the 

line indicated.

 P.43 “Placing paper in the 

drawer”

Is the space between the side 

guide of the drawer or the 

bypass tray and the paper too 

narrow/wide?

Keep an appropriate space 

between the side guide and 

paper, and then place paper 

straight along the side guide.

 P.43 “Placing paper in the 

drawer”

Has all of the jammed paper 

removed?

Since the jammed paper may 

not be easily found, follow the 

guidance shown on the touch 

panel.

 P.287 “4.Jam Symbols”