Jablotron JA-63 „PROFI“ Installation Manual - page 28
JA-63 „PROFI“ Alarm System
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MGK51404
18 Remote access to the system
The JA-60U modem can be used for the remote connection of the JA-63 to a personal computer with Comlink software or a remote JA-60E
keypad using a standard telephone line. It is necessary to know the remote control access code for the system (see 13.2).
Details on how to use the JA-60E keypad remotely can be found in the JA-60E manual.
A personal computer connected remotely to the JA-63 works the same way as when it is wired directly to the JA-63 PC's output (see 17).
Only downloading or uploading of extensive data (like event list downloading, digital communicator setting etc.) takes a slightly longer time
compared to a direct PC connection to the control panel.
18.1 Establishing connection with a remote control panel by computer
Start Comlink SW on a computer equipped with a JA-60U modem. The dialing dialog requires the following data:
•
telephone number of the called JA-63 control panel
•
dialing method (tone or pulse)
•
control panel’s remote access code (must be identical as code programmed in the control panel - 8 digits)
• optional bypassing of answering machine (if this option was programmed in the control panel); if the connection can not be
established, try to enter “space” after the last digit
• optional call back feature, if you want the JA-63 control panel to call your computer back (that way the end user’s telephone
will be charged for the remote access communication)
“Dialing in” dialog of the Comlink software
19 Recommended Professional installer basic rules
If you install the system for a customer, you should follow these rules:
•
make a drawing of intended location of the items, keeping in mind proper protection for the intended area.
•
if the customer requests reduction of the system (price reasons etc.), ask for a written confirmation that he does not want the
particular items you recommended (to avoid blame and liability if poorly covered area is robed in the future)
•
make a professional installation and do not forget to clean and be tidy.
•
it is very important to explain to the customer all functions of the system, to teach to him or her how to program access codes,
how to test the system and how to replace batteries in the items
•
offer your regular assistance for testing and battery replacement (we recommend annually)
• make a written report signed by the customer, that the installation was finished properly and that she or he received your
training on how to operate and test the system
20 Trouble shooting table
Problem possible
cause
solution
alarm after first powering
the control panel is not in factory default setting
perform a factory default reset
connected JA-60E keypad has no
function
connecting cable does not connect the corresponding positions in the
keypad and in the control panel (1-1, 2-2, 3-3, 4-4)
Check the colors of the cores in the cable
and positions on each side
impossible to enroll a wireless item
location of the item is not suitable and the radio signal level is too low
(too far away or an obstacle is in the way of communication)
change location of the item, (fix it in the
new place temporary at first and then try it)
a fault is indicated on the keypad
and it is beeping
check display for the reason of the trouble. Press key N to disable
beeping. The trouble information is stored in the event memory and it
can be reviewed entering F4 anytime in the future
check the reason of the trouble in user
manual and fix it, or call the installer
telephone line failure is indicated
and the phone works as normal
when you make a phone call longer than 15 minutes, it is interpreted
by the system that the tel. line is not ready.
if this problem repeats, disable tel. line
checking in programming mode
PIR movement detector repeatedly
triggers alarms with no visible
reason
check if there are: animals in the protected area (mice...), sudden
changes of temperature or intense air circulation, movement of
objects with temperature of about 37°C etc.
increase detector’s immunity (internal
setting), change location of the detector or
use an optional sensor’s lens
fault or alarm C is indicated
blown fuse in the control panel or radio communication jamming
PC with Comlink SW gives details
when activated, the tel. dialer calls
a number multiple times
the telephone network does not use standard recognition signals and
the dialer is not sure if the connection was successful or not
store F0 after the last digit of the
problematic number
system does not communicate
with connected PC
the PC-60A cable is not connected to the correct COM connector on
the PC
check the connection or select the port
number in SW manually
problem is not in this list
call installer or the distributor for advice
local hot line number: