Xerox 4213 User Manual - page 215
TROUBLESHOOTING
Table 6-2.
Paper transport problems and solutions
(continued)
Problem
Check point
Possible solution
Repeated jams after clearing
a paper jam.
If one of the following jam
codes recurs:
0820, 0821,
0822, 0823 (HCF),
1020, 1021,
1022, 1023,
1024
Yes?
Check and clear all paper
under the following areas:
•
Top cover of the printer
•
Refeed baffle.
Also make sure the refeed baffle is
lowered, and seated correctly. Close
the HCF elevator door completely.
Have you removed all prints
from the top cover output
tray?
No?
Clear all jammed paper. DO
NOT put prints removed
from output tray back into
tray.
Did one of the following jam
codes recur:
0821, 0822, 0831,
0832, 1021, 1022,
1026
Yes?
Remove paper trays and
check for paper clips and/or
staples attached to the small
square brown magnets on
the side of the trays.
Repeated jams occur when
the adjustable cassette is
installed.
Is the adjustable cassette in
the tray 1 position?
Yes?
Move the adjustable cassette
to the tray 2 position.
Are the paper guides of the
cassette against the paper
stack?
No?
Correctly position the guides
against the stack.
Does the loaded paper size
match the menu selection?
No?
Match the paper size and the
menu selection.
Does the cassette type
magnet’s position match the
menu selection?
No?
Match the type magnet
position and the menu
selection.
6-8
XEROX 4213 LASER PRINTER USER GUIDE