JBL AV2 User Manual - page 76

Troubleshooting and Maintenance

Harman Consumer Group, Inc.

6-4

The AV2 is powered on, but there is no video.

1. Examine the video cables – particularly the S-video cables – 

to ensure a good connection to the associated component. 

2. Check the INPUT SETUP menu, VIDEO IN parameter to ensure

the appropriate video connector is assigned to the selected

input.

3. Set the V-PROCESS parameter to BYPASS. This setting doesn’t

apply any video processing and outputs the signal in the same

resolution and format as the incoming signal.  

4. Refer to the “Video Error Messages” section found later in this

chapter for more information about specific video-related error

messages.

5. Verify that the selected output is not analog with an HDCP

(High-Bandwidth Digital Content Protection) input source.

Source material that carries HDCP encoding is only available

through the HDMI output. No video is output on the analog

output connectors.

6. Verify that the input type selected on the video monitor

matches the selected output on the AV2.

Video is shifted to the left.

When the AV2 has both component and HDMI cables connected to a

video monitor with the Faroudja processing active, the Faroudja

processing may cause the video to shift to the left when the

component output is selected, particularly at higher resolution

settings.

To correct the issue, change the DISPLAY CONNECTION parameter

from HDMI/DVI to ANALOG, or unplug the HDMI cable.

To change the CONNECTION parameter:

1. Enter the OSD menu by pressing MENU on the remote control.

2. Use the 

 or 

 cursors to highlight SETUP and then press the

 cursor, or press the SELECT button, to select the menu

option.

3. Using the cursors, highlight and select DISPLAY SETUP.

4. Select CONNECTION. The parameter selection then flashes.

5. Use the 

 or 

 cursors to select ANALOG and then press the

 cursor to save the selection.

6. Press EXIT to close the OSD menu.

The AV2 is exhibiting erratic behavior.

1. Change to a different input, then return to the original input.

This may clear the discrepancy.

2. Put the AV2 into Standby mode. Wait 10 seconds. Then take

the AV2 out of Standby mode. 

3. Set the rear panel power switch of the AV2 to the OFF position.

Wait 10 seconds. Then set the rear panel power switch to the

ON position. 

4. With the AV2’s rear panel power switch set to OFF, power-cycle

all other devices that are connected to the AV2, such as DVD and

CD players, projectors and monitors. When finished, restore

power to the AV2 by setting the rear panel power switch to the

ON position and then taking the AV2 out of Standby mode. 

5. If the steps above do not resolve the behavior, document all

user-defined settings on the Installation Worksheet that begins

on page D-2. Then follow the instructions found later in this

chapter to restore factory default settings.