Xerox 721 Message Manual - page 142
OSS (OPERATING SYSTEM SOFTWARE) MESSAGES
OS3003
Paper Tray 2 fault--see message at printer
Feeder tray 2 has not risen completely, or a paper jam has
occurred at the area indicated on the printer control console
display.
The printer control console displays one of the following:
CLEAR JAM IN AREA 2. SEE INSTRUCTIONS INSIDE MIDDLE
DOOR.
CLEAR JAM IN AREA 8. SEE INSTRUCTIONS AT AREA 8.
CLEAR JAM IN AREA 9. SEE INSTRUCTIONS AT AREA 9.
IF FAULT continues, SWITCH JOB TO PAPER TRAY 1 AT CRT
PAPER TRAY 2 FAULT. OPEN MIDDLE DOOR, OPEN AND
CLOSE PAPER TRAY. PRESS i.
TO PREVENT JAMS, BE SURE LENGTH GUIDE IN TRAY IS
POSITIONED AGAINST PAPER.
Action
1. Press the i button on the printer control console for further
console messages if the control console display instructs you
to do so.
2. Clear the jam in the area indicated if the display instructs you
to do so.
3. Ensure that the length guide is against the paper edge.
(Refer to the chapter on feeder trays in your 4635 LPS
operator guide.)
4. Pull out feeder tray 2, then push it all the way back in. The
feeder tray should rise automatically.
5. If the feed tray does not rise, enter the FEED 1 command to
switch to feed tray 1 to complete the job.
6. If the problem continues, contact your systems specialist or
Xerox Customer Service.
OS3004
If fault continues--enter ‘PROBLEM’
This message appears in conjunction with other error messages
identifying the problem. If any of those messages reappears after
the recommended action has been taken, follow the steps listed
below.
The printer control console displays:
CLOSE ALL DOORS AND TOP COVERS. IF FAULT continues SEE
MESSAGE AT CRT.
Action
1. Ensure that all covers and doors are closed tightly.
2. If the problem recurs, enter PROBLEM command to record
the fault and obtain the SAN code.
3. Contact your systems specialist or Xerox Customer Service.
Note: CRT refers to the 4635 LPS system controller display.
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XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE