Raymarine HSB Chartplotter User Manual - 7.3 Problem Solving

Chapter 7: Maintenance and Problem Solving

119

7.3 Problem Solving

Prior to packing and shipping, all Raytheon products are subjected to

comprehensive test and quality assurance programmes. However, if this

unit should develop a fault, please refer to the following table to identify

the most likely cause and the corrective action required to restore normal

operation.

If you still have a problem after referring to the table, contact your local

dealer, national distributor or Raytheon Product Support Department for

further advice.

Always quote the product serial number. The display unit serial number

is printed on the back of the unit.

Common Problems and Their Solutions

Problem

Correction

Display does not function.

1. Make sure that the power supply cable is

sound and that all connections are tight and

free from corrosion.

2. Check the fuse.

How to Contact Raytheon (US)

For Marine Product and Services Information

Visit the Raytheon World Wide Web site for the latest information on the

newest Raytheon Marine electronic equipment and systems at:

www.raymarine.com

For Accessories and Parts

Many Raytheon accessory items and parts can be obtained directly from

your authorized Raytheon dealer. However, if you are in need of an item

not available from the retailer, please contact Raytheon Customer

Service at 1-800-539-5539 extension 2333 or (603) 647 7530 extension

2333. Customer Service is available Monday through Friday 8:15 AM to

5:00 PM Eastern Standard Time.

Please have the Raytheon item or part number ready when calling if

placing an order (See the Optional Accessoy List in this manual on page

2). If you are not sure which item is appropriate for your unit, you should

Problem

 Solving