ECopy ShareScan 4.2 Installation And Setup Manual - page 254
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Reference: Installation environment
Network infrastructure worksheet
Multiple domains and multiple workgroups are supported only if the Services Manager and all
eCopy-enabled devices are configured to communicate with one other via TCP or UDP, without
any port filtering or blocking.
ShareScan supports child domains provided that the devices and the Services Manager can
communicate using an IP address. When devices cross domains, the system checks to see whether
the device can resolve the IP address by name. If it cannot resolve the address, the device
communicates using the IP address of the Services Manager.
TABLE 65. Network infrastructure worksheet
Item
Notes
Network
Example
Workgroup or
domain-based
network?
Domain
Microsoft Active
Directory installed?
Required on domain-based networks to
support remote access to the Services
Manager.
Yes
Router configured to
pass packets
between subnets or
VLANs?
Required when devices span multiple
subnets or VLANs.
Yes