Oki ES8453 MFP User Manual - Google Cloud Print Problems
Google Cloud Print Problems
Symptom
Point to check
Solution
Reference
The machine cannot
be registered in
Google Cloud Print.
-
Register again from the beginning.
Unable to print.
Is the machine
registered in
Google Cloud
Print correctly?
Register the machine in Google Cloud
Print correctly.
Is there any
error in the
connection
status of the
machine?
Open the Web page of this machine,
and check the connection by
following the procedure below.
Select [Admin Setup] > [View
Information] > [Network] > [Google
Cloud Print], and then check [XMPP
Status] and [HTTP Status]. If
[Error(error code)] is displayed, refer
to "Error code is displayed" in this
topic.
-
Do you use a
corporate
internal
network?
Check that the XMPP(5222) port is
opened.
For detail on the network, contact
your network administrator.
-
Even after the
machine was deleted
from Google Cloud
Print, the registration
information remains
on the management
screen.
Did you delete
the registration
information
with the
machine
connected to a
network?
Delete the machine on the
management screen of Google Cloud
Print.
Even after the
machine was deleted
from Google Cloud
Print, the registration
information remains
in the machine.
Did you delete
the machine on
the
management
screen of
Google Cloud
Print?
Delete the registration information
from the operator panel of the
machine.
An error code is displayed on the panel
If an error occurs, the error code (8-digit alphanumeric value) is displayed on the
operator panel of the machine. Check the first three characters, or last two digits of the
error code, and then follow the procedure of the error code list.
Error code list
An "x" in the error code list means any alphanumeric characters.
Error
code
Solution
Reference
00000000 The machine is operating normally.
-
803