D-Link DES-3326 User Manual - page 4
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Warranty service may be obtained by contacting a D-Link office within the applicable warranty
period, and requesting a Return Material Authorization (RMA) number. If a Registration Card
for the product in question has not been returned to D-Link, then a proof of purchase (such as a
copy of the dated purchase invoice) must be provided. If Purchaser's circumstances require
special handling of warranty correction, then at the time of requesting RMA number, Purchaser
may also propose special procedure as may be suitable to the case.
After an RMA number is issued, the defective product must be packaged securely in the original
or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA
number must be prominently marked on the outside of the package. The package must be
mailed or otherwise shipped to D-Link with all costs of mailing/shipping/insurance prepaid.
D-Link shall never be responsible for any software, firmware, information, or memory data of
Purchaser contained in, stored on, or integrated with any product returned to D-Link pursuant
to this warranty.
Any package returned to D-Link without an RMA number will be rejected and shipped back to
Purchaser at Purchaser's expense, and D-Link reserves the right in such a case to levy a
reasonable handling charge in addition mailing or shipping costs.
Software:
Warranty service for software products may be obtained by contacting a D-Link office within the
applicable warranty period. A list of D-Link offices is provided at the back of this manual,
together with a copy of the Registration Card. If a Registration Card for the product in question
has not been returned to a D-Link office, then a proof of purchase (such as a copy of the dated
purchase invoice) must be provided when requesting warranty service. The term "purchase" in
this software warranty refers to the purchase transaction and resulting license to use such
software.
D-Link warrants that its software products will perform in substantial conformance with the
applicable product documentation provided by D-Link with such software product, for a period of
ninety (90) days from the date of purchase from D-Link or its Authorized Reseller. D-Link
warrants the magnetic media, on which D-Link provides its software product, against failure
during the same warranty period. This warranty applies to purchased software, and to
replacement software provided by D-Link pursuant to this warranty, but shall not apply to any
update or replacement which may be provided for download via the Internet, or to any update
which may otherwise be provided free of charge.
D-Link's sole obligation under this software warranty shall be to replace any defective software
product with product which substantially conforms to D-Link's applicable product
documentation. Purchaser assumes responsibility for the selection of appropriate application
and system/platform software and associated reference materials. D-Link makes no warranty
that its software products will work in combination with any hardware, or any application or
system/platform software product provided by any third party, excepting only such products as
are expressly represented, in D-Link's applicable product documentation as being compatible.
D-Link's obligation under this warranty shall be a reasonable effort to provide compatibility, but
D-Link shall have no obligation to provide compatibility when there is fault in the third-party
hardware or software. D-Link makes no warranty that operation of its software products will be
uninterrupted or absolutely error-free, and no warranty that all defects in the software product,
within or without the scope of D-Link's applicable product documentation, will be corrected.