Oki ES4192dn User Manual - Troubleshooting
Troubleshooting
Memo
If the
(STATUS) button lights up, a message is displayed by pressing the
(STATUS) button.
If the STATUS Button Lights Up or Flashes on the Operator Panel
There are some restrictions depending on your OS on a computer.
Machine problems
Computer problems
Is an error code or error message displayed on the operator panel?
There is a problem with a
driver or utility.
If You Cannot Install a Printer
Displayed
Not displayed
If an Error Message is Displayed on the
If the occurrence of a paper jam is
displayed
If a "Paper jam" Message is Displayed
If the "Document jam" Message is
If the consumable lifetime or
replacement time is displayed
If another message is displayed
Error Message Search
Problems that may occur in this machine
If Paper in the Tray or the Set Document is not Fed
About Problems of Each Function
About Problems with Printing Results
Cannot solve
Record the error message
currently displayed.
Does copying, printing, or scanning
work properly?
Does copying or faxing work
properly?
Does copying, printing,
scanning, or faxing work
properly?
No
Yes
No
Yes
No
Yes
There may be a problem with
a telephone or fax line.
Contact your carrier or
provider.
There may be a
problem in the
computer.
Contact your
computer dealer.
There may be a
problem in the
computer.
Contact your computer
dealer.
Cannot find a cause
Contact your dealer.
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