Oki ES4192dn User Manual - page 591
If Paper in the Tray or the Set Document is not Fed Properly
Memo
If you cannot solve a problem with the following solutions, contact your dealer.
Symptom
Cause
Solution
Reference
The document is not
ejected from the
machine.
The document jammed.
Remove the jammed document, and then set it
again.
The document often
jams.
The document is not appropriate.
Use an appropriate document.
The document guides are not
aligned.
Adjust the document guides to the document.
There is a piece of paper inside
the ADF.
Open the ADF cover to check.
The document feed roller of the
ADF is dirty.
Clean the document feed roller of the ADF.
Paper often jams.
Multiple sheets of
paper are pulled in at
the same time.
Paper is pulled in at
an angle.
The machine is inclined.
Place the machine on a flat surface.
-
The paper is too light or too
heavy.
The paper is too light or too heavy. Use the
appropriate paper for the machine.
The paper is damp or has a static
charge.
Use paper stored under proper temperature
and humidity conditions.
The paper is wrinkled, folded, or
curled.
Use the appropriate paper for the machine. Fix
the curled paper.
The back side of the paper is
printed.
The paper that has been printed once cannot
be used in Tray 1 and Tray 2.
Load the paper in the MP tray for printing.
-
The edges of the paper are not
aligned.
Fan a stack of the paper well, and then align
the edges of the paper.
There is only one sheet of paper
in the tray.
Load multiple sheets of paper.
-
You added new paper onto the
paper that is already loaded in the
tray.
Remove the already loaded paper, stack up it
onto the new paper, and then align the edges
of all the paper.
Paper is loaded at an angle.
For Tray 1 and Tray 2, adjust the paper guide
and paper stopper to the paper.
For the MP tray, adjust the manual feeding
paper guide to the paper.
Envelopes are loaded in the wrong
direction.
Load the envelopes correctly.
Paper, envelopes, or labels whose
weight is 121 to 163 g/m
2
(33 to
43 lb) is loaded in Tray 1 and Tray
2.
Load the paper, envelopes, or labels whose
weight is 121 to 163 g/m
2
(33 to 43 lb) is in
the MP tray.
The faceup stacker is not closed
firmly.
Close the faceup stacker firmly.
Paper is not fed.
The [Paper Feeding Source] setting
on the printer driver is specified
incorrectly.
Check the paper tray, and then select the
correct tray in [Paper Feeding Source] on the
printer driver.
-
The manual feeding is specified on
the printer driver.
Load paper in the MP tray, and then select
[Start] on the operator panel.
Alternatively, disable the [Use MP tray as
manual feed] setting on the printer driver.
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