Oki ES4192dn User Manual - page 604
Fax Problems
Memo
If you cannot solve a problem with the following solutions, contact your dealer.
Unable to send a fax
Symptom
Point to check
Solution
Reference
Unable to send a fax.
Did you send in the correct
procedure?
Check the procedure, and
then try again.
Did you specify the correct
fax number?
If you are using speed dial,
print the speed dial list to
check the registration.
Did you specify the
appropriate dial type?
Specify the appropriate dial
type for your region.
Setting the Telephone Line Type
Has any problem occurred at
the recipient machine?
Ask the recipient to have the
recipient's machine ready for
reception.
-
A document cannot be sent
continuously.
Did you set the document
correctly in the ADF?
Set the document after
aligning the leading edge.
Did you set a document
other than A4, Letter or
Legal 13/13.5/14 in the
ADF?
Only A4, Letter, and Legal
13/13.5/14 size documents
can be sent from the ADF.
After dialing, even if the
(START) button is pressed, the
machine cannot send a fax.
Did you specify the
appropriate dial type?
Specify the appropriate dial
type for your region.
Setting the Telephone Line Type
Is the document set
properly?
Set the document properly.
Did you dial the correct
number?
Dial the correct number.
-
Is the recipient's line busy?
Wait until the line is opened,
and then try again.
-
Unable to send a fax manually.
Did you put the handset
down before pressing the
(START) button?
Press the
(START)
button first.
A document cannot be scanned
during memory transmission.
Is the document set
properly?
Set the document properly.
Is memory full?
Check the reserved
transmission.
Print the documents received
with the confidential
transmission.
Delete the documents stored
in the bulletin board box.
Sending at a Specified Date and
Received in the Confidential Box
Saved in a Destination Bulletin
Board Box by Fax (Fcode Polling)
Unable to receive a fax
Symptom Point to check
Solution
Reference
Unable to
receive a
fax.
Did you specify the
appropriate
reception mode?
Check the reception mode.
Is there paper in
the tray?
Load the paper.
Is there a paper
jam?
Check an error message, and then remove any jammed paper.
Is a telephone
cable connected to
the machine and
telephone line
Connect the telephone cable correctly.
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