QMS 2060 User Manual - page 189
Media Jams
8-15
Troubleshooting
Media Jams
When a jam occurs, the message window on the control panel displays
one of the following messages:
Inner jam
,
Misfeed jam
, or
Outer
jam
. This section contain procedures for clearing each type of jam.
»
Note:
If an
Inner Jam; Paper Mismatch
message displays in the
message window, the problem is not a media jam. Instead, the media
size in the default media cassette is different from that chosen in the
printer driver. The job will print on the installed media size.
If this message doesn’t clear, either turn the printer off and then on
again, or open the top cover, place the correct size media in the
default media cassette, and then close the top cover.
Locating Print Media Jams
When print media jams occur, a message displays in the message win-
dow. Frequent jams in any area indicate that area should be checked,
repaired, or cleaned. Frequent jams may also happen if you are using
the wrong weight print media. (See the “Print Media” section of appen-
dix B, “Technical Specifications,” for print media specifications.)
Print media jams can occur in one or more of the following areas:
n
Inside the upper unit
n
Standard or optional cassette unit
n
Multipurpose tray
n
Output tray
»
Note:
After clearing a jam, always open and close the top cover once
before printing. Printing will not resume until you do this.