QMS 2060 User Manual - page 213
Print Quality
Problems
8-39
Troubleshooting
Black Line
Repeated Flaws
n
You may have encountered a problem with
Microsoft Office 97 in Windows 95.
If you’re printing multiple, duplexed, collated
copies of a job with an odd number of pages,
the first copy prints correctly, but on the first
page of subsequent copies a black line prints
halfway down the page (A3 and Tabloid page
sizes), the top third of the page is solid black
(Universal page size), or the entire page is
solid black (all other page sizes).
Use one of the following suggestions: Add a
page or section break at the end of the file in
your application to create an even number of
pages, print simplex copies of your job, or
print one copy of your job multiple times.
n
The photoconductive drum inside the toner
cartridge may be dirty.
Open the printer once and close it again to
clean the drum.
n
The photoconductive drum inside the toner
cartridge may have a scratch on it.
Install a new toner cartridge and test the print
again.
n
The toner cartridge may have been exposed
to too much light from external sources.
Install a new toner cartridge, and test the print
again.