3Com NBX 100 Administrator's Manual - page 236
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HAPTER
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SER
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ONFIGURATION
Hunt Group
Considerations
■
For a telephone to participate in a hunt group, the user must be
logged into the hunt group. See the NBX Telephone Guide.
■
When you create a hunt group, you specify one of three types: linear
hunt group, circular hunt group, or calling group. Your choice is
based largely on the ringing pattern that you want.
■
For each group that you define, you also specify:
■
The Total Timeout — The length of time in seconds that the call
will ring on the group’s telephones before the call goes to the
group’s call coverage point.
■
The Per-Device Timeout — The length of time in seconds that
each phone rings in the cycle. (Ignored for Calling Groups.)
■
Whether you want the system to log a phone out of the hunt
group if it does not answer. (Ignored for Calling Groups.)
■
For linear and circular hunt groups, the order in which a group
telephone rings (the telephone’s “priority”) is the same as the order in
which you added it to the group. For calling groups, all phones ring
simultaneously.
Linear and Circular
Hunt Groups
In linear and circular hunt groups, calls ring sequentially on telephones in
the group, but the behavior differs when the time specified in the Total
Timeout field elapses:
■
If the Total Timeout value is less than the sum of all of the Per-Device
Timeout values, a call that is routed to either a linear and circular hunt
group rings on some, but not all of the telephones in the group and
then is routed to the group’s call coverage point.
■
If the Total Timeout value is greater than the sum of the Per-Device
Timeouts:
■
For a Linear Hunt Group, the call rings in order on each group
telephone and then goes to the group’s call coverage point. Any
time remaining in the Total Timeout is ignored, and the call does
not ring again on any telephone in the group.
■
For a Circular Hunt Group, the call rings in order on each group
telephone and then, for the remainder of the Total Timeout, begins
ringing again through the telephones, in order. Depending on the
Total Timeout value, an unanswered call may ring through all
telephones in the group multiple times.