3Com NBX 100 Administrator's Manual - page 302
302
C
HAPTER
7: NBX M
ESSAGING
To process both e-mail and voice mail on one computer, the user needs:
■
An e-mail client that can connect to two servers
OR
■
Two instances of the e-mail client
Each e-mail client has a unique configuration interface, so the following
procedure is presented in general terms only. See your e-mail client’s
documentation to determine how to accomplish a specific task.
Setting Up an e-mail Client to Access Messages
1 Determine if the e-mail client can communicate with an IMAP 4 server.
Some versions of Microsoft Outlook and Outlook Express, Netscape, and
Eudora support IMAP. Check the documentation that came with your
e-mail program to determine if it supports IMAP.
2 Set the
Incoming Mail Server
to the IP address or to the host name of your
NBX system.
Set the
Outgoing Mail Server
to the mail server in use for regular e-mail.
The NBX IMAP server cannot perform address translation, so you cannot
use the NBX system as your company e-mail server.
3 If necessary, identify the server type as
IMAP
.
4 For the username, specify the user’s telephone extension number. For the
password, specify the user’s NBX voice mail password.
Configurable
Operators
You can allow callers to the system, upon accessing a user’s voice
mailbox, to instead forward their calls to one of two operators that you or
the user has pre-configured. The configurable operators are:
■
System Operator — This is the standard System Operator for your
site.
■
Personal Operator — This is a destination other than the default
System Operator that would be appropriate for a call placed to you.
For example, a Personal Operator might be your executive assistant, or
your cell phone, or a hunt group.
If you do not wish to employ configurable operators, the default System
Operator (extension 501) remains in place.
The caller reaches either operator by pressing a number (the access digit)
on the key pad. The access digit for the System Operator is either 0 or 9;