3Com NBX 100 Administrator's Manual - page 318
318
C
HAPTER
7: NBX M
ESSAGING
You can assign keypad actions to each button on a typical telephone key
pad, 0 through 9, #, and *.
Table 57
describes the actions you can assign
to buttons. Most systems use no more than five action choices to avoid
confusing callers. If you need to present more than five choices, use
submenus to configure these additional options. See
“Submenus”
on
page 314
.
You can create an unannounced option by mapping a button without
creating a corresponding prompt. Callers do not hear a message that the
choice is available.
Action
Contains a drop-down list box that lists the actions you can
assign to a key pad button. The Auto Attendant prompts
callers to press buttons to perform specific actions. You must
configure the Menu Tree to so that each button performs
the proper action.
For a complete list of button actions, see
Table 57
.
Value
Describes the value associated with each key pad button
action. For a complete list of key pad button actions, see
Table 57
.
Table 56 Menu Tree (continued)
Field
Purpose