Oce cm3530 Network Administrator's Manual - page 185
Network Administrator’s Guide — Troubleshooting Overview
185
Macintosh Environment:
2
If applicable, did you suc-
cessfully set up queue-based
printing?
Next Step
Ø
Ö
Setup the NetWare server prop-
erly.
P.165 "Setting up NetWare
Print Server"
3
Did you configure this equip-
ment for NetWare connec-
tion?
Next Step
Ø
Ö
Setup the NetWare network set-
tings correctly.
P.56 "Setting up the NetWare
Session"
4
Did you configure this equip-
ment for Novell print ser-
vice?
Next Step
Ø
Ö
Setup the Novell print service
correctly.
P.88 "Setting up the NetWare
Print"
5
Were the proper printer driv-
ers installed?
Next Step
Ø
Ö
See the Printing Guide to install
proper printer drivers.
6
Is the IPP port configured
with correct URL?
Next Step
Ø
Ö
See the Printing Guide to config-
ure the proper port.
7
Can you see this equipment
in Windows Network Neigh-
borhood?
Next Step
Ø
Ö
Check that the SMB protocol is
enabled in client computers.
8
Can you print to this equip-
ment?
End
Ö
Refer to following section to
troubleshoot the condition.
P.199 "Cannot Print To This
Equipment"
No Check...
Yes
No
For Instruction, Go To...
1
Is AppleTalk enabled on this
equipment?
Next Step
Ø
Ö
Enable the AppleTalk.
P.52 "Setting up the Apple-
Talk"
1
Are the IP Address properties
correctly set?
Next Step
Ø
Ö
Setup the IP address correctly.
P.51 "Setting up the TCP/IP"
2
Is this equipment available in
the Chooser when you click
the LaserWriter 8 printer
icon?
Next Step
Ø
Ö
Make sure the AppleTalk zone is
supported by the Macintosh cli-
ent.
3
Can you access any other net-
work device from the Macin-
tosh computer?
Next Step
Ø
Ö
Refer to your Macintosh net-
working documentation or con-
tact Macintosh technical support.
4
Can another Macintosh com-
puter on the network print to
this equipment? If so, com-
pare the settings to determine
which need to be changed to
support printing from this
machine.
End
Ö
Refer to your Macintosh net-
working documentation or con-
tact Macintosh technical support.
No Check...
Yes
No
For Instruction, Go To...