Riso RZ 970 Series User Manual - page 246
Troubleshooting
Troubleshooting
245
An error indication does not
disappear even though
consumables (ink, master roll)
are set.
The consumables (ink, master roll)
have not been correctly set.
After inserting the Ink Cartridge, turn it
clockwise (
) to lock. Or set the Ink
Cartridge again.
Set a master roll so that the
mark
comes to the left, and set the Master
Making Unit.
The Ink Cartridge does not contain
ink information.
Do not remove the label attached on the
Ink Cartridge outlet section. If you did so,
set a new Ink Cartridge.
The master roll does not contain
master information.
Do not remove the
section from the
master core. If you did so, set a new
master roll.
The Master Disposal Box
cannot be removed.
The “Protect” setting is ON.
If the “Protect” setting is ON, the Master
Disposal Box cannot usually be removed.
The Master Disposal Box lever is
locked.
Slide the Master Disposal Box lever to the
right to unlock.
If the Master Disposal Box is padlocked,
contact the administrator to undo the
padlock.
There is no image on copies.
The original is placed face up.
Place the original face down. (This is also
true for the ADF unit)
The master is installed with the
incorrect side out.
Reinstall the Master Roll with correctly.
Some areas are missing in the
printed copy.
The Platen Glass (and/or the ADF
Scanner Glass) is not clean.
Clean the Platen Glass (and/or the ADF
Scanner Glass).
A foreign object may exist on the
master.
Pull out the Print Drum and check if any
object exists on the master. If a foreign
object exists between the master and the
drum, remove the master. Then set the
drum and perform the master-making
operation again.
• The paper size placed on the Feed
Tray was not the same as the size
of the original at the time of the
master-making process.
• The Feed Tray Paper Guides were
not fit to the width of paper at the
time of the master-making process.
A master is made according to the size of
paper placed on the Feed Tray; namely
the width of the Feed Tray Paper Guides
and the length of paper. If the size of paper
placed on the tray is smaller than the size
of the original, a master is not made for the
entire original. Set the same size of paper
on the tray as the original and perform the
master-making operation.
Problem
Possible Cause
Action