Oki MB472dn User Manual - page 516
If You Cannot Install a Printer Driver
Memo
If you cannot solve a problem with the following solutions, contact your dealer.
For problems caused by an application, contact the manufacturer of the application.
USB Connection Problems (For Windows)
Symptom
Cause/solution
Reference
An icon for the machine is not created on
the [Devices and Printers] folder.
The printer driver is not installed correctly.
Reinstall the printer driver correctly.
When a printer driver is already installed,
another printer driver cannot be installed.
Perform [Custom Install] by following the procedure
described in the reference.
The [Unable to install printer driver] error
message is displayed.
Use Plug-and-Play. Follow the procedure below:
1. Check that the machine and computer are turned off.
2. Connect a USB cable.
3. Turn the machine on.
4. Turn the computer on.
5. When the [Found New Hardware Wizard] is displayed,
follow the on-screen instructions to complete the setup.
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