Oki MB472dn User Manual - page 527
Fax Problems
Memo
If you cannot solve a problem with the following solutions, contact your dealer.
Unable to send a fax
Symptom
Point to check
Solution
Reference
Unable to send a fax.
Did you send in the correct
procedure?
Check the procedure, and then try
again.
Did you specify the correct fax
number?
If you are using speed dial, print
the speed dial list to check the
registration.
Did you specify the appropriate
dial type?
Specify the appropriate dial type
for your region.
Has any problem occurred at the
recipient machine?
Ask the recipient to have the
recipient's machine ready for
reception.
-
A document cannot be sent
continuously.
Did you set the document
correctly in the ADF?
Set the document after aligning
the leading edge.
Did you set a document other
than A4, Letter or Legal
13/13.5/14 in the ADF?
Only A4, Letter, and Legal
13/13.5/14 size documents can be
sent from the ADF.
After dialing, even if
(START) is pressed, the machine
cannot send a fax.
Did you specify the appropriate
dial type?
Specify the appropriate dial type
for your region.
Is the document set properly?
Set the document properly.
Did you dial the correct number?
Dial the correct number.
-
Is the recipient's line busy?
Wait until the line is opened, and
then try again.
-
Unable to send a fax manually.
Did you put the handset down
before pressing
(START)?
Press
(START) first.
A document cannot be scanned
during memory transmission.
Is the document set properly?
Set the document properly.
Is memory full?
Check the free space in memory.
Unable to receive a fax
Symptom Point to check
Solution
Reference
Unable to
receive a
fax.
Did you specify the
appropriate
reception mode?
Check the reception mode.
Is there paper in
the tray?
Load the paper.
Is there a paper
jam?
Check an error message, and then remove any jammed paper.
Is a telephone
cable connected to
the machine and
telephone line
correctly?
Connect the telephone cable correctly.
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