Oki MB472dn User Manual - page 522
documents.
Is the size of your
document supported for
making mixed size
copies?
Use documents sizes supported for mixed size copying.
Is paper of the required
sizes loaded?
Load paper of the required sizes on each paper tray. The paper
trays need to be set to [ON] or [ON (Prior)] from
(SETTING) > [Paper Setup] > [Select Tray] > [Copy].
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Unable to
sort copies.
Is [Sort] set to [OFF]?
Set [Sort] to [ON].
Is memory full?
Reduce the number of document pages.
Check the free space in memory.
Delete unnecessary jobs in memory.
The copied output is different from the original document
Symptom
Point to check
Solution
Reference
The copied output is different from
the original document.
Is [Duplex Copy] set?
Set [Duplex Copy] to
[OFF(Simplex)].
Copying on Both Sides of Paper
Is [Mixed Size] set to [ON]?
Set [Mixed Size] to
[OFF].
The size of the copied output is
different from the size of the original
document.
Is the proper size paper for the
document loaded in the paper
tray?
Load the proper size
paper for the
document.
About Paper Sizes, Weight, and
Is the zoom rate properly set?
Set the proper zoom
rate.
Is [Repeat] enabled?
Set [Repeat] to
[OFF].
A part of the document image is
missing on the copied output.
Is [Edge Erase] set to [ON]?
Set [Edge Erase] to
[OFF].
Is [Margin] set to [ON]?
Set [Margin] to
[OFF].
Is [N-in-1] enabled?
Set [N-in-1] to
[OFF].
Problems after starting copying
Symptom
Point to check
Solution
Reference
It takes a long
time to start
copying.
Is [Warming Up] or [Preparing]
displayed on the display screen on
the operator panel?
The machine is preparing.
Wait until the copy is started.
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A copy job is
cancelled.
Has any error occurred?
A copy job is cancelled when a specific error occurs while
copying.
Clear the error, and then start copying again.
Error
Message
Search
Is there paper in the MP tray?
When copying using paper from the MP tray, check whether
enough paper is loaded in the MP tray before starting copying.
Press
(SETTING) and then select [Paper Setup] > [Select
Tray] > [Copy] > [MP Tray], and then check that [ON] or
[ON(Prior)] is selected.
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