Oki MB472dn User Manual - page 523
Scan Problems
Memo
If you cannot solve a problem with the following solutions, contact your dealer.
Symptom
Point to check
Solution
Reference
Unable to scan. Is the machine
turned off?
Turn the machine on.
Is the cable
connected to the
machine?
Check the cable connections, and then connect the cables properly.
Is there any
damage to the
cable?
Change the cable.
-
Is the network
setting correct?
Set the network setting correctly.
Has any error
occurred?
Follow the on-screen instructions on the display screen of the machine.
Error Message
Search
transmissions
and receptions
are not
possible.
Did you connect
the LAN cable
after turning the
machine on?
Turn the machine off. Connect the LAN cable before turning the machine
on.
Is the E-mail
address of the
machine set?
Set the e-mail address of the machine.
Is the entered e-
mail address is
correct?
Enter the correct e-mail address.
Is the SMTP server
address correct?
Check the SMTP server setting.
Is the POP3 server
address correct?
Check the POP3 server setting.
Is the DNS server
address correct?
Check the DNS server setting.
Is another job in
progress?
Wait until the other job is complete.
-
Has any error
occurred?
Follow the on-screen instructions on the display screen of the machine.
Error Message
Search
The network
connection setting
is incorrect.
This machine cannot connect to a wired LAN and wireless LAN at the
same time. To connect to a wired network, set the network connection
to wired. To connect to a wireless network, set the network connection
to wireless.
Not connected to a
wireless access
point.
Check that the wireless access point power switch is turned on.
Check the wireless access point settings, and then perform the manual
settings or automatic settings.
Restart the wireless LAN function.
Press
(SETTING), and then select [Admin Setup] > [Network
Menu] > [Network Setup] > [Wireless Setting], and then select
[Wireless reconnection].
Files cannot be
saved in a
Is the FTP/CIFS
setting correct?
Check the profile settings.
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