Oki MB472dn User Manual - page 525
Print Problems
Memo
If you cannot solve a problem with the following solutions, contact your dealer.
For problems caused by an application, contact the manufacturer of the application.
General causes
Common to Windows and Mac OS X
Cause
Solution
Reference
The machine is in Sleep mode or
Deep Sleep mode.
Press (POWER SAVE) to enter standby status.
The machine is turned off.
Turn the machine on.
A LAN cable or USB cable is
unplugged.
Check that the cable is plugged into the machine and computer properly.
There may be a problem with a
cable.
Replace the cable with a new cable.
-
The machine is offline.
Press
(PRINT), and then select [On-Line/Off-Line].
An error message is displayed on
the display screen of the
operator panel.
Check the error messages displayed on the screen display or press
(REDIAL/?HELP).
Error Message
Search
The interface setting is disabled.
Whether there is a consistency with the machine's settings and the
network connection environment, check the settings of the interface that
you are using on the operator panel.
There is a problem with the print
function.
Check if the menu map can be printed.
The power switch LED lamp
quickly flashes at approximately
0.3-second intervals.
The machine may be malfunctioning. Unplug the power cord immediately,
and then contact your dealer.
-
For Windows
Cause
Solution
Reference
The machine is not set as the
default printer.
Set the machine as the default printer.
Right-click the OKI MB472 icon on the [Devices and Printers] folder, and then
select [Set as Default Printer] (if multiple drivers are installed, select [OKI
MB472(*)]).
* Select the required driver type.
-
The output port of the printer driver
is incorrect.
Select the output port for connecting the LAN cable or USB cable.
-
The machine is processing data from
another interface.
Wait until printing is complete.
-
[Received invalid data] is displayed
on the display screen and the
machine does not print.
Press
(SETTING) and then select [Admin Setup] > [Print Setup] > [Print
menu] > [Printer Adjust] > [Timeout Injob], and then select a longer time. The
factory default setting is 40 seconds.
-
Network connection problems
Common to Windows and Mac OS X
Cause
Solution
Reference
Using a cross cable.
Use a straight cable.
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