3Com NBX 100 Administrator's Manual - page 132
132
C
HAPTER
6: U
SER
C
ONFIGURATION
Example: A telephone user who is never in the office can use a phantom
mailbox to receive and manage messages, even though no telephone is
associated with the mailbox extension. The telephone user can call into
voice mail to retrieve and send messages, log onto the NBX NetSet utility
to manage messages, including having the system forward voice
messages using the Off-Site Notification feature, or use an e-mail client to
manage the messages. See
“IMAP for Integrated Voice Mail”
in
Chapter 9
.
To create a phantom mailbox:
1 Log on to the NBX NetSet utility using the administrator login ID and
password.
2 Click User Configuration > Users.
3 See the online Help for information about how to add, modify, and
remove phantom mailboxes.
To access a phantom mailbox from any telephone, the telephone user:
1 Calls the extension.
2 Presses * during the greeting.
3 Logs in.
4 Provides mailbox initiation information when the system prompts, if this is
the first time the phantom mailbox is accessed.
5 Use the NBX NetSet utility to set up telephone options, such as Call
Forwarding, after setting up a password.
Class of Service
(CoS)
Class of Service (CoS) is a set of calling permissions that you assign to
telephone users. Most permissions are subject to the Business Hours
parameters: Open, Lunch, and Other. For example, you can create a class
that allows toll calls during normal business hours, but denies them at
other times. You can control if the telephone user can use certain
features, such as mapping features to buttons on the telephone or
preventing a call from being monitored.
To configure CoS:
1 Log on to the NBX NetSet utility using the administrator login ID and
password.
2 Click User Configuration > Class of Service.