3Com NBX 100 Administrator's Manual - page 213
Auto Attendant
213
Examples
These examples illustrate some typical Auto Attendant systems. They
illustrate the kind of information that you might include in your
time-dependent greetings, main menu prompts, and submenu prompts.
No Greetings
Figure 9
shows the simplest configuration. The
time-dependent greetings are disabled; the Main Menu contains all of the
prompts. In Example 1, callers hear the same message no matter what
time they call.
Figure 9 No Time-dependent Greetings, All Prompts in Main Menu
In this example, the main menu is configured to map button 3 to a Sales
submenu and button 4 to a Marketing and Public Relations submenu.
Button 9 is mapped to the Name Directory.
Three Greetings and a Main Menu
Figure 10
shows a simple Auto
Attendant that uses time-dependent greetings to provide different
messages for different times of the day.
“Thank you for calling XYZ Corporation. If you know your party’s
extension, you can enter it now. To reach our Sales department,
press 3. For Marketing and Public Relations, press 4. To reach the
company directory, press 9.”
Main
Menu
disabled
Evening
Greeting
Afternoon
Greeting
Morning
Greeting
disabled
disabled