3Com NBX 100 Administrator's Manual - page 85
Call Report Settings
85
Installing Call Reports
To install NBX Call Reports:
1 Click Downloads > Applications.
2 Enable the NBX Call Reports radio button.
3 See the online Help topic for information about installation procedures.
Configuring Call
Reporting
You can configure your system to save call information, and then use the
Call Reports function to view the information in a variety of formats. You
can create a password-protected logon for telephone users so that the
users can access call report information. This logon does not provide
administrator privileges to telephone users.
Call Detail Report (CDR) records incorporate caller ID information to
identify a caller. VTLs transmit a maximum of 30 characters for the caller
ID, which might cause longer caller IDs to lose excess characters. See
“Creating a Pretranslator for VTL Calls”
on
page 297
for more
information about how to configure a VTL pretranslator to avoid
inaccurate data in CDR records.
To configure call reporting, click System Maintenance > Call Report
Settings and see the online Help for more information.
The software supplied by or on behalf of 3Com has the ability to mask or
scramble the last four digits on call records. If you do not select this
function, the software records call numbers without any digits masked or
scrambled.
The collection, storage, or manipulation of personal data such as these
call numbers might incur obligations under local laws, such as those
relating to data protection or privacy. These legal requirements differ
from country to country and it is your responsibility to comply with all
such obligations.
3Com accepts no liability for your failure to comply with local laws
regarding the collection, storage, or manipulation of such information
and data.
Purge CDR
You can purge old Call Detail Report (CDR) data from the system.
To purge CDR data:
1 Click System Maintenance > Call Report Settings.
2 Click Purge CDR.