3Com NBX 100 Administrator's Manual - Ntroduction
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I
NTRODUCTION
The NBX Administrator’s Guide explains how to configure your NBX
®
system. This chapter describes these topics:
■
Network-based Telephony
■
NetSet Administration Utility
For information about how to install hardware components, see the
NBX Installation Guide.
Network-based
Telephony
3Com Networked Telephony Solutions merge telephony with networking
by delivering business telephone service over a data network.
To a telephone user, a 3Com Telephone is an office telephone. You can
use it to make and receive calls, transfer calls, park calls, use voice mail,
and so on. Inside, the 3Com Telephone is a network device that can
communicate over the LAN using Ethernet frames or IP packets. The
telephone also includes a LAN port. You can connect your computer to
your network through the telephone and avoid the need for a second
LAN connection at the desktop.
The core of the system is the Call Processor. The Call Processor manages
the processes of making and receiving calls, providing voice mail and
Auto Attendant services, and responding to requests for special services,
such as access to the NBX NetSet administration utility, Computer
Telephony Integration (CTI) services, or the system’s IMAP (Internet
Message Access Protocol) server.