Intergraph TD-300 Maintenance Manual - page 13
Preface xiii
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Your name and telephone number.
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A brief description of the problem.
Locate the model and serial numbers on a label on the base unit carton, or on
a label on the back of the base unit. Write these numbers in the spaces
provided above.
Using the Intergraph Bulletin Board Service
You can use the Intergraph Bulletin Board Service (IBBS) to get technical
support information, documentation and training information, sample data
and programs, and software updates and fixes. The IBBS is an electronic
forum for Intergraph customers to exchange messages and files with
Intergraph’s technical and marketing staff, and with other Intergraph
customers. The IBBS is available for customers to give suggestions, make
inquiries, report problems, and exchange support information 24 hours a day,
7 days a week. To connect to the IBBS, do the following:
1.
Set your communications protocol for eight (8) data bits, no parity,
one (1) stop bit, and any baud rate up to 14,400.
2.
Using a modem, dial the IBBS number, 1-205-730-8786. You can dial
1-205-730-6504 if you are using a 2,400 baud connection.
3.
Mirror sites are maintained for international locations. Information on
these sites is available on Intergraph Online, Intergraph’s World Wide
Web server. Refer to “Finding Intergraph on the Internet” for more
information.
4.
When connected, respond to the login request by keying in your user
ID. If you have not connected before, key in new to create a user ID.
Follow the menus to find what you need. If you are new to computer
bulletin boards, the IBBS provides clear choices and plenty of online help.
A text file that explains IBBS commands and organization is available for
you to download.
If you have trouble connecting to or using the IBBS, call the System
Operator (Sysop) at 1-205-730-1413, or send a fax to 1-205-730-1110.