Lantronix ETS Reference Manual - page 138
Troubleshooting
NetWare Host Setup
8-16
8.6.2 NDS Print Queue Troubleshooting
The following section assumes that the Novell queue was created using PCONSOLE’s Quick Setup option.
If you experience NDS printing problems, try the following steps:
1
To check that the print server has successfully attached to the queue, enter the Netstat command at
the Local> prompt. This will display information about file servers, printers, and queues that the print
server has found. If a queue is in JobPoll then the print server has successfully attached to the queue.
2
Type Show Protocol NetWare NDS. This command shows the tree and the context that you have
configured, a failure code, and an NDS error code for each NDS server. Ensure that the tree and con-
text are correct. The context should be where the print server object is located.
The following are failure codes that may be displayed along with suggested remedies.
Table 8-2: NDS Printing Errors
Bit
Failure Code Meaning
Remedy
0
OK.
None needed.
1
Print server ran out of memory.
Cycle power on the box. If the problem persists,
disable the unused protocols and change the Net-
Ware access list to only include file servers which
have print queues associated with them.
2, 3
Unexpected response from file server.
Report the problem to Lantronix Technical Support.
4
No printers found for the print server.
Check to make sure that there are printers for the
print server and the printer names match the service
names on the print server.
5
No queue found for the printer.
Check to make sure that the printers have associated
queues.
6
Login failed.
Check to make sure there is a print server object
configured with the same name as the print server.
7
Authentication failed.
Check that the login password on the print server is
the same as the password for the print server object.
If the login password on the print server is the
default (access) then there should be no password
for the print server object.
8
Print server cannot attach to queue.
Check the NDS partitions, replicas, and volumes to
make sure that the file server where the queue actu-
ally lives has the information about the print server
and printers.