Oki B412dn User Manual - page 229
If You Suspect Something is Wrong
The printer cannot be turned on.
Reference
The power cord is
unplugged.
Turn the printer off, and then plug in the power cord firmly.
The power is out.
Check whether the power is supplied to the outlet and whether a power failure
has occurred.
The printer does not start printing.
Reference
An error is displayed.
Check Error Message Search.
The printer cable is disconnected.
Insert the printer cable.
-
There is a problem with the printer cable.
Replace it with a spare printer cable, if available.
-
It is possible that the printer cable or LAN cable
does not meet the standard.
Use a USB 2.0 cable or category 5 or higher,
twisted pair, straight LAN cable.
-
There may be a problem with the printer's print
function.
Check that you can perform a test print by using
the printer.
The interface is disabled.
In the menu settings of the printer, set the
interface you are using as [ENABLE].
Status is [Offline].
Press
(ONLINE) to switch to [READY TO
PRINT].
A printer driver is not selected.
Select a printer driver. For Windows, set to
[default printer].
-
The output port of the printer driver is
incorrect.
Select the output port that the printer cable is
connected to.
-
The time-out period set on the computer has
elapsed.
Set a longer time-out period in [TIMEOUT INJOB]
under [SYSTEM ADJUST].
-
A print process stops.
Reference
There is a break in the printer cable.
Replace the printer cable.
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There is an abnormal sound.
Reference
The printer is inclined.
Place the printer on a flat surface.
There are paper fragments or foreign objects inside the
printer.
Check inside the printer, and then remove
them.
The top cover is opened.
Press the center of the top cover to close it.
The printer does not start printing immediately. The printer takes time to start printing.
Reference
The printer is warming up to exit
Power Save, Sleep, or Deep Sleep
mode.
If you set longer time to [POW SAVE TIME] or [SLEEP TIME] in [SYSTEM ADJUST]
on the printer's setup menu, you can extend the time period before entering Power
Save mode.
The printer is adjusting the
temperature of the fuser unit.
Wait for a while.
-
The printer is processing data
from another interface.
Wait until printing is completed.
-
The print comes off when rubbed by fingertips. When printed sheets are put on top of each other, their back
sides become stained.
Reference
The settings of the media
weight and type are
incorrect.
Select [MENUS] > [TRAY CONFIG] on the printer's setup menu, and then set correct values in
[MEDIATYPE] and [MEDIAWEIGHT]. Alternatively, set a value one level heavier for
[MEDIAWEIGHT].
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Recycled paper is used.
Select [MENUS] > [TRAY CONFIG] on the printer's setup menu, and then set a value one
level heavier for [MEDIAWEIGHT].
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