Oki B412dn User Manual - page 278
Other Problems
Memo
If you cannot solve a problem with the following solutions, contact your dealer.
Symptom
Cause
Solution
Reference
Nothing is displayed
on the display
screen after turning
the printer on.
The power cord is unplugged.
Turn the printer off, and then plug in the power
cord firmly.
-
The power is out.
Check whether the power is supplied to the outlet. -
The printer does not
operate.
The power cord is not firmly plugged in. Plug in the power cord firmly.
-
The printer is turned off.
Turn the printer on.
The power switch
LED lamp quickly
flashes at
approximately 0.3-
second intervals.
The printer may be malfunctioning.
Unplug the power cord immediately, and then
contact your dealer.
-
The printer does not
start printing.
An error is displayed.
Check the error code, and then follow the on-
screen instructions.
Error Message
Search
A LAN cable or USB cable is unplugged. Plug in a LAN cable or USB cable firmly.
There may be a problem with the LAN
cable or USB cable.
Use another LAN cable or USB cable.
-
A LAN cable or USB cable does not
meet the standard.
Use a USB 2.0 cable.
Use an Ethernet 10BASE-T/ 100BASE-TX /
Gigabit Ethernet cable.
-
There may be a problem with the print
function.
Press or
on the operator panel to select
[PRINT INFO] > [CONFIGRATION], and then print
the settings to check the printing performance.
A communication protocol is disabled.
Press or
on the operator panel to select
[ADMIN SETUP] > [NETWORK SETUP], and then
enable the communication protocol you are using.
-
The output port of the printer driver is
incorrect.
Specify the output port for connecting a LAN cable
or USB cable.
-
Nothing is displayed
on the display
screen.
The printer is in Sleep mode or Deep
Sleep mode.
Press
(POWER SAVE) to start the printer.
-
Print data is not
sent.
A LAN cable or USB cable is damaged.
Connect a new cable.
-
The time-out period set on the
computer has elapsed.
Set a longer time-out period.
-
There is an
abnormal sound.
The printer is inclined.
Place the printer on a flat surface.
-
There are waste paper or foreign
objects inside the printer.
Check inside the printer, and then remove any
objects.
-
The top cover is opened.
Close the top cover.
-
There is a buzzing
sound.
The printer is printing on heavy or light
paper when the temperature inside is
high.
This is not a malfunction. You can proceed with
the operation.
-
The printer does not
start printing
immediately.
The printer is warming up to exit Power
Save, Sleep, or Deep Sleep mode.
If you set longer time to [POW SAVE TIME] or
[SLEEP TIME] in [SYSTEM ADJUST] on the printer's
setup menu, you can extend the time period before
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