NEC Univerge SV8100 Programming Manual - Program 41 : Acd Setup
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of
812
Issue 1.0
UNIVERGE SV8100
2 - 434
Program 41 : ACD Setup
Description
Use
Program 41-07 : ACD Weekly Schedule Setup
to assign the four Work Schedules
(1~4) to days of the week. The assignments you make in this program apply to both
the ACD Agent Work Schedules (Program 41-05) and the Trunk Work Schedules
(Program 41-06).
Conditions
None
Feature Cross Reference
Automatic Call Distribution (ACD)
Program 41 : ACD Setup
41-07 : ACD Weekly Schedule Setup
Level:
SA
Input Data
Item
No.
Day Number
Time Pattern
Default
01
1 = Sunday
0~4 (0 = No ACD)
0
2 = Monday
0~4 (0 = No ACD)
0
3 = Tuesday
0~4 (0 = No ACD)
0
4 = Wednesday
0~4 (0 = No ACD)
0
5 = Thursday
0~4 (0 = No ACD)
0
6 = Friday
0~4 (0 = No ACD)
0
7 = Saturday
0~4 (0 = No ACD)
0