NEC Univerge SV8100 Programming Manual - page 165
UNIVERGE SV8100
Issue 11.0
SV8100 Programming Manual
2 - 123
Description
Use
Program 11-17 : ACD Group Pilot Number
to assign the ACD Master Number for
each ACD Group. This is the number a user dials to transfer calls to the ACD Group.
Normally, you should use unassigned extension numbers (e.g., 500) for the master
number. If you want to use an extension number which, by default, has a port number
assigned (for example: in the 101~199, 3101~3257), first remove the default
assignment. For example, to use extension number 125 as an ACD Master Number,
first give extension port 025 a different extension assignment.
Default
No ACD Group Pilot Number assigned to any ACD Group (1~64).
Conditions
None
Feature Cross Reference
Automatic Call Distribution (ACD)
Multiple Directory Numbers/Call Coverage Keys
Program 11 : System Numbering
11-17 : ACD Group Pilot Number
Level:
IN
Input Data
ACD Group Number
01~64
Item
No.
ACD Group Pilot Number
01
Dial (Up to eight digits)