NEC Univerge SV8100 Programming Manual - Program 41 : Acd Setup
UNIVERGE SV8100
Issue 11.0
SV8100 Programming Manual
2 - 477
Description
In Program 41-03 : Incoming Ring Group Assignment for ACD Group, for each
incoming trunk group set up in Program 22-05, designate which ACD Group (1~64)
the trunks should ring for each of the eight Work Periods. Also use this program to
assign an Incoming Trunk Ring Group as priority or normal. Use Program 41-06 to
set up the Work Schedules and Work Periods for trunks. Use Program 41-07 to
assign the Work Schedules to the days of the week.
Program 41 : ACD Setup
41-03 : Incoming Ring Group Assignment for ACD Group
Level:
SA
Input Data
Incoming Ring Group Number
1~100
ACD Work Period Mode Number
1~8
Item
No.
Item
Input Data
Default
01
ACD Group Number
0~64
0 = No setting
0
02
Night Announcement Service
0 = No
1 = Yes
0
03
Priority Data
Determine whether or not an incoming call
to a trunk ring group should follow a priority
assignment.
0, 1~7
0 = No Priority
1 = Highest Priority
7 = Lowest Priority
0